Michael Mattei
Aliso Viejo
Summary
Dynamic personal trainer with a proven track record at Line2design, excelling in client engagement and exercise program design. Skilled in building strong relationships, I effectively increased client retention through tailored fitness plans and motivational support, ensuring optimal results and satisfaction. Staying in constant communication wit h clients of everyday eating and questions or concerns that might come up. Also reminding clients on scheduling what times are their sessions per week and planning out future sessions. Committed to fostering personal development and wellness in every client.
Overview
14
14
years of professional experience
Work History
Personal Trainer
Self Employed
11.2022 - Current
- Designed personalized fitness programs tailored to individual client goals and needs.
- Conducted one-on-one training sessions, ensuring proper technique and safety.
- Monitored client progress, adjusting workout plans to maximize results and engagement.
- Educated clients on nutrition and wellness strategies to support fitness objectives.
- Developed marketing strategies to attract new clients and retain existing ones through referrals.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Increased client retention through consistent communication, motivation, and support.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Designed specific workout systems for individual clients based on performance ability.
Warehouse Manager
Line2design
02.2012 - 06.2022
- Oversaw daily warehouse operations, ensuring efficient inventory management and timely order fulfillment.
- Implemented process improvements that enhanced workflow efficiency and reduced operational costs.
- Coordinated with logistics teams to optimize shipping schedules and improve delivery accuracy.
- Analyzed inventory data to identify trends, forecast needs, and minimize stock discrepancies.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Overseer of FBA (Fulfilled By Amazon) on sales, inventory on whats at the amazon warehouse, in communications on damaged products with customers.
- Monitoring daily shipping on what comes in and out of the warehouse.
- Checking BOL on containers for correct product.
Valet
Mission Inn Hotel & Spa
10.2012 - 12.2013
- Coordinated vehicle parking and retrieval for guests, ensuring prompt service and satisfaction.
- Monitored parking area for security, maintaining a safe environment for vehicles and guests.
- Assisted with guest inquiries, providing local information and enhancing overall guest experience.
- Trained new valet staff on operational procedures and customer service standards.
- Resolved guest concerns swiftly, demonstrating strong problem-solving skills in high-pressure situations.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Located and retrieved vehicles quickly to minimize customer wait times.
Education
High School Diploma -
Valley View High School
Moreno Valley, CA05-2008
Skills
- Effective communication
- Building Strong and Trust Worthy Relationships
- Client engagement
- Leadership skills
- Exercise program design
- Personal development coaching
- Service marketing
Timeline
Personal Trainer
Self Employed
11.2022 - Current
Valet
Mission Inn Hotel & Spa
10.2012 - 12.2013
Warehouse Manager
Line2design
02.2012 - 06.2022
High School Diploma -
Valley View High School