Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Matlock

Moreno Valley

Summary

To obtain, grow, & secure a position with your company or within an organization for a career that will appreciate my skills, responsibility & teamwork in order to get promoted according to my strengths and abilities. As well as use my values & highest potential of my professional management, customer service or business expertise. Utilize & enhance operational effectiveness to help the company grow.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development!

Overview

15
15
years of professional experience
1
1
Certification

Work History

Warehouse Inventory Specialist Manager

Petco
Riverside
11.2024 - Current
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Compared and verified identifying information of outgoing shipments.
  • Performed physical count of all products in the warehouse on a periodic basis.
  • My primary focus is stocking inventory from the warehouse or load ensuring it is all safe, stocked, & clean in a timely manner. My Goal is to attach & sell more items depending on which items are being sold to each customer’s purchases meeting a $65 goal purchase for each customer to meet a 5-7 Unit Per Transaction sell goal.
  • Multitasking ensuring the warehouse, store & break room is clean including all trash, go backs are taken out, put back, sprayed down, swept and done ready to be worked from. As well as ensure all same day, bopus order slips are written out and completed before customer’s arrival. Making sure the sales floor is all overstocked, full, & faced. Going by a hierarchies daily plan or planning a daily plan to accomplish the companies goals with communication with associates.
  • Customer service communication with customers on the sales floor, via phone calls, and at the register to satisfy their wants and needs in positive and high performance energy for solutions.
  • Handle customer service situations if necessary to avoid customer complaints. Offer quality customer feedback to customers who may need help identifying questions about their product.

Extern-Business Administrator

All Freight Trucking Inc.
03.2024 - Current
  • Data entry in Excel and use of Microsoft Office
  • Quickbooks
  • Scheduler/ Planner
  • Exceptional Customer Service
  • Marketing

Business Administration

Prestige Court Documents
01.2021 - Current
  • File Documents
  • Follow-Ups
  • Verifying Court Cases
  • Customer Service
  • Client Relations
  • Management
  • Communication- Legal/ Attorney

Sales security guard supervisor

Ross
02.2023 - 11.2023
  • Patrol premises and monitor access points
  • Confronting shoplifters with excellent leadership
  • Provide superior customer service, manage guest relations
  • Handle situations when upset customers are acquired
  • Hired for opening positions
  • Operated surveillance equipment and analyzed security footage
  • Find stashed items within the store that thieves would try to come back for
  • Ensure thieves failed in stealing from the company
  • Manage workers to resolve discrepancies
  • Maintain entail or personnel daily
  • Propose schedules for the team

Warehouse & manufacturing operator

Amazon Fulfillment Center
01.2017 - 01.2019
  • Communicated with vendors to process purchase orders & resolve order discrepancies
  • Analyzed vendor invoices to verify correct quantities & quality assurance
  • Received, unload, & placed incoming inventory items appropriately
  • Maintained & updated stock records

Store Manager

La Fitness
01.2016 - 01.2017
  • Provided excellent customer service skills & managed guest relations
  • Discussed fitness goals with members & made recommendations for personal training packages accordingly
  • Responded to customer inquiry in person & via telephone
  • Convince sales packages that best fits customers to be purchased with a great approach

Security Officer Manager

Securitas Security Services
01.2014 - 01.2015
  • Reported irregularities, enforced rules, ensured the safety of property & personnel
  • Operated surveillance equipment & analyzed security footage
  • Patrolled premises & monitored access points

Frozen Foods Product Manager

Walmart Supercenter
01.2010 - 01.2013
  • Skills Ordered & ensured proper rotation of product
  • Maintained accurate product pricing & proper stock levels
  • Assertive, take-charge leader | Excellent time management skills | Strong customer relations | Superb attention to detail | Clear & timely communicator | Ability to troubleshoot and solve issues effectively
  • Communicated with vendors to process purchases orders & order discrepancies
  • Analyzed vendor invoices to verify correct quantities & quality assurance
  • Received, unloaded & placed incoming inventory items appropriately
  • Maintain & upload stock

Education

Associates Degree - Business Administration

UEI College
Riverside, CA
04.2025

High School Diploma -

Cajon High School
San Bernardino, CA
06.2010

Skills

  • Attention to detail
  • Management skills
  • Strong communication
  • Time management
  • Adaptability
  • Microsoft Word
  • Microsoft Excel
  • Customer service
  • Troubleshooting
  • Leadership
  • Problem solving
  • Organizational skills
  • Flexibility
  • Retail
  • Inventory management
  • Data entry
  • Sales forecasting
  • Client relations
  • Team collaboration
  • Communication skills
  • Database maintenance
  • Heavy lifting
  • Sales planning
  • Professionalism
  • Warehouse operations
  • Verbal and written communication
  • Vendor engagement
  • Cleaning and sanitizing
  • Multitasking
  • Shipping and receiving support
  • Purchasing strategies
  • Materials requisition
  • Invoice preparation
  • Shipment planning
  • Cargo loading
  • Returns processing
  • Quality procedures
  • Barcode scanning
  • Loss prevention
  • Vendor management
  • Document preparation
  • Production organization
  • Communication
  • Inventory monitoring and management
  • Process optimization
  • Equipment operation
  • Delivery scheduling
  • Time management abilities
  • Stock Location
  • Asset protection expertise
  • Prepare packages
  • Active listening
  • Cost reduction
  • Inventory counts
  • Order management
  • Database management
  • Item tagging
  • Proper storage protocols
  • Warehousing Tools Use
  • Package labeling
  • Relationship building
  • Analytical thinking
  • Adaptability and flexibility
  • Basic mathematics
  • Packaging Skills
  • Warehouse management
  • Routing determination
  • Data evaluation
  • Stock control
  • Shipment inspection
  • Customer relations
  • Invoice and manifest review
  • Invoice processing
  • Update databases
  • Warehouse organization

Certification

Honor Roll

Timeline

Warehouse Inventory Specialist Manager

Petco
11.2024 - Current

Extern-Business Administrator

All Freight Trucking Inc.
03.2024 - Current

Sales security guard supervisor

Ross
02.2023 - 11.2023

Business Administration

Prestige Court Documents
01.2021 - Current

Warehouse & manufacturing operator

Amazon Fulfillment Center
01.2017 - 01.2019

Store Manager

La Fitness
01.2016 - 01.2017

Security Officer Manager

Securitas Security Services
01.2014 - 01.2015

Frozen Foods Product Manager

Walmart Supercenter
01.2010 - 01.2013

Associates Degree - Business Administration

UEI College

High School Diploma -

Cajon High School
Michael Matlock