Summary
Overview
Work History
Skills
Life Leadership Course
Timeline
SoftwareEngineer
Michael Mason

Michael Mason

Regina,SK

Summary

Customer Service orientated professional driven to exceed goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.

Overview

7
7
years of professional experience

Work History

INDEPENDENTLY, SERVICE SHOPPER
12.2018 - Current
  • Complete order receipts
  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
  • Obtain merchandise from bins or shelves
  • Keep records of out-going orders
  • Place merchandise on conveyors leading to wrapping areas
  • Compute prices of items or groups of items
  • Use a company app to scan barcodes of items.

COURIER

03.2018 - Current
  • Use a smartphone app to accept take-out food orders for delivery
  • Pick up food orders from restaurants and deliver to the customer
  • Pay for food orders with cash and then collect from the customer
  • Use a GPS to navigate city streets
  • OWNER/DJ, RHAPSODY SOUND & ENTERTAINMENT

11.2017 - 07.2023
  • Oversee activities directly related to making products or providing services
  • Direct and coordinate activities of business with the production, pricing, sales, or distribution of products
  • Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Manage staff, preparing work schedules and assigning specific duties
  • Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions
  • Greet attendees and serve as masters of ceremonies at banquets, store openings, and other events
  • Preview any music intended to be broadcast over the public address system
  • Inform patrons of coming events at a specific venue
  • Meet with event directors in order to review schedules and exchange information about details
  • Read prepared scripts describing acts or tricks presented during performances
  • Improvise commentary on items of interest, such as background and history of an event or past records of participants
  • Provide running commentaries of event activities, such as play-by-play descriptions, or explanations of official decisions
  • Instruct and calm crowds during emergencies
  • Organize team information, such as statistics and tournament records, in order to ensure accessibility for use during events
  • Synchronize and equalize pre recorded dialogue, music, and sound effects with visual action of motion pictures or television productions, using control consoles
  • Record speech, music, and other sounds on recording media, using recording equipment
  • Create musical instrument digital interface programs for music projects
  • Setup and teardown equipment before and after the event
  • Mix and edit voices, music, and sound effects for live performances and for prerecorded events, using sound mixing boards
  • Set up, test, and adjust recording equipment for recording sessions and live performances.

CLEANER

INDEPENDENTLY CONTRACTED, MAINTENANCE
09.2017 - 01.2021
  • Clean and sanitize washrooms including floors, toilets, urinals, sinks, and mirrors
  • Empty garbage cans, pick up and remove litter, paper, and place into proper outdoor bins
  • Ensure chemical-based cleaning agents are handled, applied and stored safely
  • Maintain storage room, storing cleaning materials, equipment, and track the usage of materials
  • Dust furniture, office equipment, filing cabinets, blinds, and other objects
  • Operate light cleaning equipment including small floor polishers, as required
  • Wash windows, screens, sills, woodwork, doors, walls, ceilings, and floors.

Skills

  • Excellent leadership skills
  • Ability to learn new skills quickly and with patience
  • Positive and friendly personality
  • Able to perform general everyday office duties
  • Excellent Book-keeping
  • Clearly organized and systematic with a strong attention to detail
  • The ability to be serious when needed, but also have fun
  • Resourceful
  • Goal-orientated

Life Leadership Course

In this course I learned many important skill sets. It takes a person's Management abilities and polishes/upgrades them.

Timeline

INDEPENDENTLY, SERVICE SHOPPER
12.2018 - Current

COURIER

03.2018 - Current

11.2017 - 07.2023

CLEANER

INDEPENDENTLY CONTRACTED, MAINTENANCE
09.2017 - 01.2021
Michael Mason