Customer Service orientated professional driven to exceed goals and build long term
relationships with customers. Delivers positive experiences through high-quality customer care.
Overview
7
7
years of professional experience
Work History
INDEPENDENTLY, SERVICE SHOPPER
12.2018 - Current
Complete order receipts
Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
Obtain merchandise from bins or shelves
Keep records of out-going orders
Place merchandise on conveyors leading to wrapping areas
Compute prices of items or groups of items
Use a company app to scan barcodes of items.
COURIER
03.2018 - Current
Use a smartphone app to accept take-out food orders for delivery
Pick up food orders from restaurants and deliver to the customer
Pay for food orders with cash and then collect from the customer
Use a GPS to navigate city streets
OWNER/DJ, RHAPSODY SOUND & ENTERTAINMENT
11.2017 - 07.2023
Oversee activities directly related to making products or providing services
Direct and coordinate activities of business with the production, pricing, sales, or distribution
of products
Review financial statements, sales and activity reports, and other performance data to
measure productivity and goal achievement and to determine areas needing cost reduction
and program improvement
Manage staff, preparing work schedules and assigning specific duties
Direct and coordinate organization's financial and budget activities to fund operations,
maximize investments, and increase efficiency
Develop or implement product-marketing strategies, including advertising campaigns or
sales promotions
Greet attendees and serve as masters of ceremonies at banquets, store openings, and other
events
Preview any music intended to be broadcast over the public address system
Inform patrons of coming events at a specific venue
Meet with event directors in order to review schedules and exchange information about
details
Read prepared scripts describing acts or tricks presented during performances
Improvise commentary on items of interest, such as background and history of an event or
past records of participants
Provide running commentaries of event activities, such as play-by-play descriptions, or
explanations of official decisions
Instruct and calm crowds during emergencies
Organize team information, such as statistics and tournament records, in order to ensure
accessibility for use during events
Synchronize and equalize pre recorded dialogue, music, and sound effects with visual action
of motion pictures or television productions, using control consoles
Record speech, music, and other sounds on recording media, using recording equipment
Create musical instrument digital interface programs for music projects
Setup and teardown equipment before and after the event
Mix and edit voices, music, and sound effects for live performances and for prerecorded
events, using sound mixing boards
Set up, test, and adjust recording equipment for recording sessions and live performances.
CLEANER
INDEPENDENTLY CONTRACTED, MAINTENANCE
09.2017 - 01.2021
Clean and sanitize washrooms including floors, toilets, urinals, sinks, and mirrors
Empty garbage cans, pick up and remove litter, paper, and place into proper outdoor bins
Ensure chemical-based cleaning agents are handled, applied and stored safely
Maintain storage room, storing cleaning materials, equipment, and track the usage of
materials
Dust furniture, office equipment, filing cabinets, blinds, and other objects
Operate light cleaning equipment including small floor polishers, as required
Wash windows, screens, sills, woodwork, doors, walls, ceilings, and floors.
Skills
Excellent leadership skills
Ability to learn new skills quickly and with patience
Positive and friendly personality
Able to perform general everyday office duties
Excellent Book-keeping
Clearly organized and systematic with a strong attention to detail
The ability to be serious when needed, but also have fun
Resourceful
Goal-orientated
Life Leadership Course
In this course I learned many important skill sets. It takes a person's Management abilities and polishes/upgrades them.