Summary
Overview
Work History
Education
Skills
Timeline
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Michael Manyk

Chilliwack,British Columbia

Summary

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Overview

27
27
years of professional experience

Work History

Corrections Supervisor

Government of British Columbia
07.2022 - 07.2023
  • Assisted in the development of effective rehabilitation programs aimed at reducing recidivism rates among inmates.
  • Maintained a safe environment for both inmates and staff by enforcing strict adherence to facility policies and procedures.
  • Coordinated emergency response efforts during critical incidents, ensuring safety for all involved parties while minimizing property damage or loss.
  • Expedited incident report processes by streamlining documentation procedures, improving timeliness in addressing concerns or disciplinary actions.
  • Managed staffing schedules efficiently to ensure adequate coverage of all areas within the correctional institution while minimizing overtime costs.
  • Mentored junior corrections officers in their career progression, providing guidance on best practices for maintaining facility safety and security standards.
  • Implemented conflict resolution strategies to manage inmate disputes and maintain order within the facility.
  • Promoted a culture of continuous improvement among staff members by encouraging open communication and feedback on facility operations, policies, and procedures.
  • Supervised 6-10 employees and managed 60 - 80 offenders.

Corrections Officer

Government of British Columbia
05.2010 - 07.2023
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
  • Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
  • Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
  • Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
  • Demonstrated strong leadership abilities while serving as shift supervisor, coordinating officer assignments, resolving conflicts among staff members, and providing feedback on performance evaluations.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals and work site
  • Oversaw and maintained custody of 60 inmates per unit in a maximum security facility.
  • Streamlined inmate processing procedures for improved efficiency during intake, transfer, and release periods.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Booked new inmates into facility and processed inmates for release.
  • Inspected work sites and crew trucks for contraband, cleanliness, and safety.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Assisted in intake and release of inmates.

Writer/Content Editor

Backroad Mapbooks
02.2010 - 04.2012
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
  • Organized material to research and complete writing tasks.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.
  • Conducted interviews with subject matter experts to generate topics.
  • Managed competing deadlines with efficiency.
  • Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
  • Edited and proofread drafts of articles and other documents.
  • Managed multiple projects simultaneously, prioritizing tasks effectively to meet strict deadlines without sacrificing quality.
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Edited and reviewed content for grammar, spelling and punctuation.
  • Suggested improvements to content to enhance quality and accuracy.

Guest Services Captain

Fairmont Hotels & Resorts
05.1996 - 12.2009

  • Enhanced guest satisfaction by promptly addressing inquiries and providing personalized service.
  • Resolved guest complaints quickly, ensuring repeat business and positive reviews.
  • Increased customer loyalty through attentive service and timely resolution of issues.
  • Contributed to sales growth by upselling available rooms or offering add-on services when appropriate opportunities arose during interactions with guests.
  • Trained new staff on hotel procedures, customer service standards, and software systems.
  • Served as a brand ambassador by embodying company values while interacting with both clients and colleagues.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Trained new staff members in customer service techniques and hotel operations.
  • Kept accounts in balance and ran daily reports to verify totals.

Education

No Degree - BC Parks Law And Its Administration

British Columbia Institute of Technology
Burnaby, BC
07.2024

No Degree - Workplace Hazardous Materials Information System

British Columbia Institute of Technology
Burnaby, BC
06.2024

No Degree - Class 4 Drivers License

Government of British Columbia
Port Coquitlam, BC
04.2016

Skills

NOT SURE WHAT TO WRITE HERE

Timeline

Corrections Supervisor

Government of British Columbia
07.2022 - 07.2023

Corrections Officer

Government of British Columbia
05.2010 - 07.2023

Writer/Content Editor

Backroad Mapbooks
02.2010 - 04.2012

Guest Services Captain

Fairmont Hotels & Resorts
05.1996 - 12.2009

No Degree - BC Parks Law And Its Administration

British Columbia Institute of Technology

No Degree - Workplace Hazardous Materials Information System

British Columbia Institute of Technology

No Degree - Class 4 Drivers License

Government of British Columbia
Michael Manyk