Dynamic and results-driven professional with over 20 years of experience in public service, including as a Member of Provincial Parliament for the Province of Ontario. Proven ability in critical thinking and excellent communication, fostering strong relationships with stakeholders while enhancing community engagement and operational efficiency. Adaptable and dependable, committed to continuous improvement.
Overview
19
19
years of professional experience
Work History
Algoma-Manitoulin Member of Provincial Parliament
Province of Ontario
10.2011 - 02.2025
Strong government skills and communication, maintaining relationships with various stakeholders. Self-motivated, with a strong sense of personal responsibility.
Various skills in community engagement and public service for over 20yrs. Excellent communication skills, both verbal and written in French and English.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations managing a team at both Constituency and Queen's Park offices, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with the public, businesses, organization, NGOs, both federal and provincial levels of government.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Consituency Assistant
Carol Hughes MP
03.2008 - 09.2011
Prioritized and delegated tasks in order to efficiently support constituents.
Coordinated logistics for community outreach programs such as town hall meetings or public forums to facilitate open dialogue between elected officials and their constituents.
Streamlined office procedures, implementing efficient filing systems and database management for accurate record-keeping of constituent information.
Maintained polished appearance and professional demeanor to represent office in communication with constituents.
Collaborated with government agencies to resolve constituent issues in a timely manner, ensuring effective communication throughout the process.
Conducted thorough research on policy issues affecting constituents, providing valuable insights for decision-making processes.
Developed strong relationships with community leaders and organizations by actively participating in local events and initiatives.
Wrote correspondence and other communications to resident voters.
Boosted community engagement by organizing and promoting local events that fostered positive relationships between constituents and elected officials.
Supported elected officials during public appearances, ensuring smooth interactions with constituents and managing any logistical challenges that arose at events.
Contributed to effective crisis management during emergencies by coordinating resources and gathering essential information from affected constituents.
Monitored social media platforms for trending topics within the constituency, keeping elected officials informed about emerging concerns or potential opportunities.
Tracked legislation pertinent to the constituency''s interests at local, state, and federal levels to provide well-informed updates to elected officials.
Managed scheduling of appointments and meetings for elected officials with constituents, stakeholders, and other policymakers.
Protected confidentiality and used discretion in order to comply with policy and safeguard data.
Employment Resources Coordinator
Centre D'Action Dubreuilville
02.2006 - 01.2008
Provided support services for 640 unemployed and laid off workers. Entered data, generated reports, and produced tracking documents to secure funds for displaced workers.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Gathered and organized materials to support operations.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Spearheaded volunteer program that expanded organization's community outreach, enhancing its public image and engagement.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
PSW for Retired Nuns at Sisters Of The Holy Names Of Jesus And Mary, U.S.-Ontario ProvincePSW for Retired Nuns at Sisters Of The Holy Names Of Jesus And Mary, U.S.-Ontario Province