Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Michael Lupton

Escondido

Summary

Retail professional with a proven track record at Zumiez, enhancing sales through strategic merchandising and effective team leadership. Skilled in operational efficiency and staff training, I excel in fostering customer satisfaction and driving profitability. Recognized for implementing successful sales strategies either on social media or in store and mentoring employees to achieve their goals. Extremely experienced in leadership rolls and helping peers with difficult or unseen situations. Aside from work environment I consider to be very full of hobbies, I like curating pictures for my portfolio or social media accounts, very big into fashion trends, and I love to travel.

Overview

4
4
years of professional experience

Work History

1st Assistant Manager

Zumiez
11.2021 - Current
  • Boosted sales performance through merchandising, inventory management and store layout.
  • Collaborated with social media accounts to promote new brands, new collaborations, and new promotions.
  • Maintained sales floors amongst peers to create a full functional working team that benefits from each other.
  • Worked in a competitive retail organization that made commission.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Enhanced customer satisfaction with excellent service, prompt problem resolution, and attention to detail.
  • Conducted regular employee training sessions to ensure consistent product knowledge and great customer service skills.
  • Implemented loss prevention measures, resulting in decreased shrinkage rates and increased profitability.
  • Worked with certain brands to promote new product and speak on what customers really want.
  • Curate photos by merchandising new product to promote on multiple social media accounts.
  • Modeled new product to better show how brands look when worn to better satisfy customers need and wants.
  • Monitored cash intake and deposit records.

Sandwich Artist

SUBWAY®Restaurants
04.2021 - 03.2022
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.

Education

Poway High School
Poway, CA

Skills

  • Operational efficiency
  • Staff training and development
  • Goal setting and achievement
  • Sales strategies
  • Sales spokesman
  • Inventory coordination
  • Marketing
  • Customer service
  • Multitasking and organization
  • Team leadership
  • Verbal and written communication
  • Team building
  • Coaching and mentoring
  • Recruitment and hiring
  • Staff management
  • Product and service sales
  • Money handling
  • Project management
  • Sales reporting

Timeline

1st Assistant Manager

Zumiez
11.2021 - Current

Sandwich Artist

SUBWAY®Restaurants
04.2021 - 03.2022

Poway High School

Similar Profiles

CREATE PROFILE
Michael Lupton