Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Languages
Timeline
Generic

Michel Lota

Bakersfield

Summary

Motivated Bartender with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level.

Overview

6
6
years of professional experience

Work History

Server/ Bartender

Crest Bar And Grill
02.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Mechanical Engineering Intern

Certis Biologisticals
05.2022 - 08.2022
  • Developed technical skills through training and shadowing experienced professionals.
  • Performed calculations according to standard procedures.
  • Studied manufacturing processes to improve overall knowledge.
  • Assisted senior engineers in designing and developing mechanical systems for improved functionality and cost-effectiveness.
  • Participated in safety aspects of projects and construction; for example, safety tailgates/JSA, hot work permits, lock out-tag outs, confined space permits, lift plans, etc.
  • Marked up and revised Plant PFDs, P&IDs, and equipment drawings.
  • Performed basic engineering calculations; for example, piping head loss and pump head requirements.
  • Assisted in the maintenance and repair of facility equipment and structures; for example, pumps, pipes, mixers, heat exchangers, long and short-stroke rams, etc.
  • Learned how to weld (MIG and TIG) and plasma cut on free time

Lumber and Building Materials Associate

Lowes Home Improvment
08.2020 - 10.2020
  • Conducted product demonstrations for customers, showcasing the benefits and features of various building materials.
  • Maintained cleanliness of store aisles and storage areas, ensuring a safe shopping experience for customers.
  • Performed accurate measurement and basic calculations.
  • Supported loss prevention efforts through vigilant monitoring of store activity and reporting suspicious incidents accordingly.
  • Ensured safety compliance within the store, performing routine inspections and addressing potential hazards.
  • Assisted customers in loading purchases onto vehicles, ensuring safe transportation of building materials.
  • Operated heavy machinery effectively and safely such as forklifts, narrow aisle reaches, pallet jacks, table saws, and shop tools.

Delivery Driver

One Of A Kind Design
08.2018 - 08.2020
  • Delivered floral arrangements to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Education

GED -

Bakersfield College
Bakersfield, CA
05.2025

High School Diploma -

Ridgeview High School
Bakersfield, CA
07.2020

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Memory retention
  • Menu Memorization
  • Safe Food Handling
  • Quality Control
  • Heavy Operating Machinery Certifications
  • OSHA Knowledgeable
  • Shop Tools and Equipment Certified
  • Beginner Welding Experience

Accomplishments

  • Contributed to service that earned a stellar review in Pete Tittles food review journal.
  • Multiple positive Yelp reviews mentioning my name.

Hobbies

I am a very active individual. I love the outdoors and and all kinds of sports. Some included but not limited to are Soccer, Wrestling, Jiu Jitsu, MMA, Hockey, and Fishing. I love to work out and am very interested in helping people in all possible ways im able! I am a big time animal lover and a very outgoing person.

Languages

ASL
Elementary
Spanish
Professional Working

Timeline

Mechanical Engineering Intern

Certis Biologisticals
05.2022 - 08.2022

Server/ Bartender

Crest Bar And Grill
02.2021 - Current

Lumber and Building Materials Associate

Lowes Home Improvment
08.2020 - 10.2020

Delivery Driver

One Of A Kind Design
08.2018 - 08.2020

GED -

Bakersfield College

High School Diploma -

Ridgeview High School

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Michel Lota