Summary
Overview
Work History
Education
Skills
Languages
Awards and Accommodations
Timeline
Generic

Michael Leddy

Calgary ,Alberta

Summary

Dynamic sales professional with a proven track record at Telus Business Solutions, excelling in client acquisition and relationship management. Leveraged CRM proficiency and exceptional communication skills to surpass sales targets and foster long-term partnerships. Demonstrated expertise in strategic planning and solution selling, achieving consistent revenue growth and expanding client base through innovative business strategies.

Knowledgeable Account Manager with proven background in managing commercial accounts and fostering client relationships. Adept at identifying client needs and delivering tailored solutions to enhance customer satisfaction. Demonstrated ability to utilize negotiation and communication skills to drive business growth and maintain long-term client partnerships.

Overview

19
19
years of professional experience

Work History

Commercial Account Executive

Telus Business Solutions
01.2022 - Current
  • Orchestrated and worked with teams to maximize impact.
  • Assessed accounts and developed strategy to identify and engage buying centers.
  • Articulated intricate cloud technologies and big data in easy-to-understand terminology.
  • Cultivated strong relationships with key stakeholders within client organizations, leading to long-term partnerships and repeat business opportunities.
  • Developed new business opportunities for increased revenue growth through strategic networking and relationship building.
  • Regularly exceeded sales targets through diligent prospecting efforts combined with excellent negotiation skills.
  • Actively communicated with existing clients, identifying upsell opportunities that contributed to revenue growth goals consistently met or surpassed each quarter.
  • Identified new markets for expansion by conducting research on emerging industries and competition analysis.
  • Processed daily mail, email and phone calls from customers and producers to generate new business.
  • Built relationships with customers and community to establish long-term business growth.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Territory Sales Account Manager

Telus Business Solutions
11.2017 - 01.2022
  • Continuously monitored sales performance data to fine-tune strategies and stay agile in the fast-paced business landscape.
  • Strengthened client relationships through regular communication, addressing concerns, and providing proactive support.
  • Facilitated contract negotiation processes, ensuring mutually beneficial outcomes for both clients and our organization.
  • Increased account growth by developing customized sales strategies and presenting tailored solutions to clients.
  • Utilized CRM software to track sales activities, analyze performance metrics, and develop actionable insights for continuous improvement efforts.
  • Presented compelling product demonstrations tailored to each client''s unique needs, effectively highlighting product features that resonated most strongly with them.
  • Established strong rapport with key decision-makers across various organizations to build trust in our brand''s value proposition.
  • Worked with vendors and suppliers to support timely delivery of products and services.
  • Built relationships with customers and community to promote long term business growth.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Achieved or exceeded company-defined sales quotas.
  • Stayed current on company offerings and industry trends.

Sales Associate

Telus Communications
03.2006 - 11.2017
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

High School Diploma -

Bowness High School
Calgary, AB
06-2002

Skills

  • Sales presentations
  • Social media marketing
  • Sales training
  • Client acquisition
  • Pipeline management
  • CRM proficiency
  • Cold calling
  • Performance tracking
  • Territory management
  • Brand promotion
  • Software demonstrations
  • Technical sales
  • Closing deals
  • Client relationship building
  • Relationship management
  • Competitor analysis
  • Account growth
  • Business strategies
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Excellent communication
  • Team collaboration
  • Sales operations
  • Rapport and relationship building
  • Strategic planning
  • Solution selling

Languages

English
Full Professional

Awards and Accommodations

  • Top 25 Sales incentive trip - May 2007
  • Top 25 Sales incentive trip - May 2008
  • Top 25 Sales incentive trip - May 2009
  • Top 25 Sales incentive trip - May 2010
  • Top 25 Sales incentive trip - May 2011
  • Top 25 Sales incentive trip - May 2012

Timeline

Commercial Account Executive

Telus Business Solutions
01.2022 - Current

Territory Sales Account Manager

Telus Business Solutions
11.2017 - 01.2022

Sales Associate

Telus Communications
03.2006 - 11.2017

High School Diploma -

Bowness High School

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Michael Leddy