Michael Joseph Lauro

• In charge of overseeing the business to ensure that the store is directed towards profit after a challenging pandemic
• Improvement of almost 100% compared to the previous 3 years, averaging $4k a day and ~$24k a week
• Oversees a staff of 10 that includes reviewing resumes, interviewing, training, and coaching staff
• In charge of auditing the store inventory and making sure the S.O.Ps are being met every night
• In charge of merchandising, ordering, and shrinking in the store, using various methods to minimize shrink and maximize profits
• In charge of staff safety and loss prevention, having to ensure the safety of staff by having relations with York Security and pursuing action for repeat theft offenders
• In charge of pricing, ensuring profits margins are maximized while retaining a price point that the clientele are satisfied with
• Store has several different suppliers that need constant watch, particularly the Asian selection of our store that spans from Japan and China to the Southeast Asia region to India
• Excellent use of Microsoft Office applications, especially Word and Google Applications such as Google Docs

• Assists Store Manager with day-to-day operations of the store and a team of 5

• Sales for 2022 reach $2.1 million dollar in sales, January 2023 has improved 15% over last year

• Has reached quarterly goals every year and monthly goals every month.

• Fantastic at generating leads for corporate accounts with the company.

• Focus on conversions and up-selling for daily and quarterly goals

• Proficiency in Magstar, making Transfers, checking stock and inventory, and making the appropriate orders and adjustments

• Able to make changes to inventory and sales stock based on potential of new items selling and phasing out old stock to ensure maximum satisfaction and sales in store

• In charge of training part-time employees

• In charge of screening and phone interviewing potential candidates

• In charge of inventory counts and adjustments, as well as yearly inventories

• Help manage a produce department that makes ~ 60000k a week, with the floor worth about 22k and the backroom with 4k-6k
• In charge of taking down inventory and inputting inventory into the system to make sure orders are just right – to maximize sales and minimize shrink
• Average shrink per week was just under $1300
• Always willing to look to get it lower
• In charge of item maintenance to ensure program is optimal
• Metrics-driven to ensure that we meet sales goals for the week that is set out for us and to push to above and beyond the sales goals to give the department a name for the customers that come in to give them an excellent customer shopping experience
• Responsible for making orders where most of the inventory is on the floor and leave the least amount of product in the backroom to ensure maximization the sales floor
• In charge of maintaining quality assurance in the department in terms of dates and quality of product
• Responsible for making displays, ad changes, display changes, signage (included origins), and adjustments on the fly product runs low or are out of product
• Manages the floor to push sales items, make sure we serve the best quality products, and provide excellent customer service
• Help manage a team of 12, 6 of which are full-timers, and the other 6 are part-timers and casuals
• Managing hours, auditing time cards, and working with sick calls and adjusting
• Also experienced in the production of fruit chunks and mixed fruit, along with coring pineapple and husking corn
• Fantastic knowledge with packaging fruit and vegetables
• Experience in providing the best possible merchandising to ensure that the store is well-stocked and aesthetically pleasing
• Help with the opening of 2 brand new Farmboy Stores, where the goal was to train staff from the ground up with the duties and expectations of the department and of themselves
• Training included: stocking, merchandising, signage, rotation, and working with the backroom to recognize products
• Experience in disciplinary actions and managing egos
• In charge of auditing the reduce and shrink program to ensure the company can minimize losses while maximizing profits and ensuring the GAP, or missing money, remains at a low percentage

• Developed the camp’s educational and sports curriculum, and event outings to provide the campers a fun and enjoyable learning experience within budget
• Raised approximately $90K as a team during fundraising events in 2 years
• Communicated with the Executive Director on the camp’s progress and improvements
• Developed relationships with campers, parents, staff and Executive Director to ensure camp satisfaction, and answering any questions they may have
• Managed a team of 15 and 50 campers; maintained records of attendance and managed resources (hiring and training staff, budget).
• Enhanced program efficiency by streamlining processes and implementing innovative solutions.
• Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.

• Managed and taught the Grade 7 and 8 campers, offered mentorship, followed the curriculum, and helped organize the sports section of the Camp.
• Volunteered as a 50/50 Ticket Seller to help fundraise for the Summer Camp and raised approximately $30K as a team during fundraising in 3 years.
• Enhanced camper experience by implementing fun and educational activities tailored to their interests.
• Collaborated with fellow staff members to design engaging programming that catered to diverse age groups and skill levels.
• Provided support for special needs campers, coordinating necessary accommodations to enable full participation in all activities.
• Maintained a safe and nurturing environment for all campers by enforcing strict safety guidelines and addressing any concerns promptly.