Michael Kupfer
East Garafraxa,Ontario
Summary
Dependable Paramedic Superintendent effective in managing operations. Successful in encouraging team members to work efficiently and safely. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Paramedic Superintendent
Guelph-Wellington Paramedic Service
01.2023 - Current
- Mentored junior paramedics, fostering professional growth and development within the team.
- Upheld high standards of professionalism within the team by modeling ethical behavior in all aspects of work.
- Conducted regular quality assurance audits of patient care records, identifying areas for improvement and implementing necessary changes.
- Served as a liaison between the EMS department and other health care organizations to facilitate collaboration on projects that improve patient outcomes.
- Evaluated emerging trends and new technologies in the field of emergency medical services to ensure that the team remained at the forefront of best practices.
- Developed strong relationships with local hospitals and healthcare providers, ensuring smooth patient handoffs and improved care coordination.
- Coordinated with other emergency services agencies during mass casualty incidents to optimize resource utilization and ensure seamless incident management.
Superintendent/Advanced Care Paramedic
Dufferin County Paramedic Service
12.2003 - Current
- Assumed role of duty officer, oversaw and ensured health and safety of all employees, incident commander at large scenes, performed quality assurance through ACR auditing and troubleshooted problems with Imedic, responsible for scheduling while on shift, initiated and assisted with complaint or accident investigations
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
Advanced Care Paramedic
Guelph-Wellington Paramedic Service
09.2022 - 01.2023
- Responded to emergency rescue situations involving potential loss of life or bodily injury, maintained control, managed, and directed patient care at the scene of a pre-hospital emergency, collaborated with medical staff and allied emergency care providers to facilitate timely treatment and support the client’s family and friends during the time of emergency care
- Evaluated patient condition on scene and perform preliminary diagnosis.
- Maintained required documentation on drugs used during shift.
- Attended to injuries or sudden illnesses by applying variety of simple and advanced pre-hospital medical interventions.
- Maintained patient confidentiality and provided compassionate care during transport to medical facilities.
- Conducted equipment checks regularly, ensuring proper functioning and availability of all necessary supplies for optimal patient care.
- Operated ambulance equipment and responded to radio transmissions.
- Demonstrated excellent critical thinking skills under pressure by making quick, informed decisions during high-stress situations for optimal patient outcomes.
ACP instructor
Georgian College
10.2009 - 04.2014
- Taught and evaluated Advanced Care Paramedic students’ skills, supervised students in the hospital clinical area
- Adapted instructional methods based on individual student needs, creating tailored lesson plans that catered to various learning styles.
- Maintained updated course materials, ensuring all resources were current and relevant to the evolving field of programming languages.
Paramedic Level III
Toronto Emergency Medical Service
05.1999 - 12.2007
- Provided emergency medical care while ensuring safe operation of ambulance, worked with police, fire, and other allied agencies in a fast-paced, high-volume service, worked in special ops serving on a response car
Education
Toronto EMS Advanced Life Support Program Level 3
07.2003
Registered Nursing Diploma -
Sir Sandford Fleming College of Applied Arts and Technology
04.1999
Humber College of Applied Arts and Technology
01.1995
Skills
- Documentation And Reporting
- Advanced Life Support
- Critical decision-making skills
- Direct Patient Care
- Patient Management
- Safety Protocols
- Emergency Vehicle Driving
- Incident Command
- Mass Casualty Management
- Staff Supervision
- Staff Scheduling
- Performance monitoring
Certification
- Emergency Medical Care Assistant: 02/01/95
- Ontario MOH Advanced Care Paramedic Certificate: 2004
- BLS Provider CPR: Expires 11/16/24
- City of Guelph Leadership Training - 02/23
- Governor General’s EMS Exemplary Service Medal: 09/01/19
- Emergency Management Ontario EM 300- Community Emergency Management Coordinator
- Emergency Management Ontario IMS 100, IMS 200, EM 200, EM 240
- Occupational Health and Safety Certified –Part 1 and 2 (EMS specific): 05/01/16
- Ontario Fire College Hazmat Course Technician Level: 06/01/15
- Ontario Fire College Hazmat Course Operation Level “Plus”: 04/01/13
- Due Diligence Training: 05/01/15
- Accident Investigation Course: 05/01/15
- Wellington-Dufferin-Guelph Public Health Designated Officer: 10/01/12
- Ontario Fire College Trainer/Facilitator course: 05/01/12
- Neonatal Resuscitation Provider: 11/01/06
- Command Course - CO 101, 201, 401, 501, 502, 503, 504, 505, 506
- Company Officer Course Level 1
- NFPA Fire Fighter Level 1001 and 1002
Leadershipdevelopment
- Developed and delivered a CBRNE training program for Headwater’s hospital staff
- Assisted with successful hiring of new employees at Dufferin County Paramedic Service
- Program development of CME training at Dufferin County Paramedic Service
- Preceptor and mentor to many successful ACP and PCP students and new employees
- Oversaw service’s project to develop and replace all response bags
Volunteer Experience
- Orangeville Fire Department, Volunteer Firefighter/Lieutenant Officer, 06/01/07, 08/01/21, Fire suppression, auto extrication and performing other rescues, Provide leadership and training to a platoon of volunteer firefighters, Responsible for the creation and delivery of a 40-hour emergency first responder program
- Halton Hills Volunteer Ambulance Service, Paramedic Level I, 01/01/98, 08/01/00, Provided emergency medical care, and the safe operation of the ambulance and all equipment
Community Service
- Participate in annual food bank drive
- School and childcare centre visits with ambulance to assist with community helper lessons
- Annual participation in Salvation Army kettle programs
- Facilitated group tours of the ambulance base (Cubs Scouts, library, Big Brothers)
Languages
English
Native or Bilingual
Timeline
Paramedic Superintendent
Guelph-Wellington Paramedic Service
01.2023 - Current
Advanced Care Paramedic
Guelph-Wellington Paramedic Service
09.2022 - 01.2023
ACP instructor
Georgian College
10.2009 - 04.2014
Superintendent/Advanced Care Paramedic
Dufferin County Paramedic Service
12.2003 - Current
Paramedic Level III
Toronto Emergency Medical Service
05.1999 - 12.2007
Toronto EMS Advanced Life Support Program Level 3
Registered Nursing Diploma -
Sir Sandford Fleming College of Applied Arts and Technology
Humber College of Applied Arts and Technology
- Emergency Medical Care Assistant: 02/01/95
- Ontario MOH Advanced Care Paramedic Certificate: 2004
- BLS Provider CPR: Expires 11/16/24
- City of Guelph Leadership Training - 02/23
- Governor General’s EMS Exemplary Service Medal: 09/01/19
- Emergency Management Ontario EM 300- Community Emergency Management Coordinator
- Emergency Management Ontario IMS 100, IMS 200, EM 200, EM 240
- Occupational Health and Safety Certified –Part 1 and 2 (EMS specific): 05/01/16
- Ontario Fire College Hazmat Course Technician Level: 06/01/15
- Ontario Fire College Hazmat Course Operation Level “Plus”: 04/01/13
- Due Diligence Training: 05/01/15
- Accident Investigation Course: 05/01/15
- Wellington-Dufferin-Guelph Public Health Designated Officer: 10/01/12
- Ontario Fire College Trainer/Facilitator course: 05/01/12
- Neonatal Resuscitation Provider: 11/01/06
- Command Course - CO 101, 201, 401, 501, 502, 503, 504, 505, 506
- Company Officer Course Level 1
- NFPA Fire Fighter Level 1001 and 1002
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