Operate locomotives to transport freight on between stations
Operate communication systems to communicate with train crews and traffic controllers to ensure safe operation and scheduling of trains
Inspect assigned locomotives and test operating controls and equipment.
Operate locomotives to switch, couple and uncouple cars for loading and unloading
Perform switching operations according to written switching orders or dispatched instructions
Inspect locomotives or perform routine maintenance on locomotives.
Maintain a active rules card following CROR and other training programs
Train Conductor
Canadian Pacific Kansas City
01.2018 - Current
Receive train orders and explain orders to brakemen/women, locomotive engineer and other crew members
Communicate with train crew members by radio, signals or by other means to give and receive train operation information
Check train systems and equipment such as brakes and brake hoses prior to train run
Receive orders from traffic controllers, observe signals and track conditions and open and close track switches
Set and release hand brakes and connect air brake hoses to couple and switch passenger or freight cars, making minor repairs to couplings, air hoses and wheel-bearing boxes as required
Assistant Store Manager
Herbies Confectionary
06.2016 - 10.2017
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Mentored new employees on company policies, procedures, and best practices to ensure their success.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Provided monthly work schedules to employees to accommodate business demands and vacation requests.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Volunteer Firefighter
Edgerton Emergency Services
11.2015 - 09.2017
Increased public awareness about fire safety through participation in community events and media interviews.
Enhanced internal communication within the department by contributing valuable input at regular meetings and debriefings.
Minimized risk of accidents on scene by following established protocols regarding traffic control management.
Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
Expedited emergency response times by maintaining accurate knowledge of local streets, roads, and landmarks.
Administered first aid and conducted emergent response management.
Provided swift medical assistance to injured individuals on scene as a certified first responder until paramedics arrived.
Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Store Supervisor
Herbies Confectionary
10.2013 - 06.2016
Answered questions about store policies and addressed customer concerns.
Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
Educated and trained staff to equip with knowledge about products, customer service and store policies.
Provided correct change for purchases to avoid customer confusion or disputes.
Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Processed returns and handled exchanges quickly to provide positive store experiences.
Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.