Summary
Overview
Work History
Education
Skills
Timeline
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MICHAEL KEENAN

Ottawa,Canada

Summary

Professional real estate expert prepared for this role with strong background in property sales, client relations, and market analysis. Known for team collaboration and delivering results, with flexible approach to changing needs. Skilled in negotiation, contract management, and customer service, with focus on integrity and professionalism.

Overview

16
16
years of professional experience

Work History

Real Estate Agent

Innovation Realty / Waybridge Realty / Solid Rock Realty
03.2021 - Current
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Developed and maintained relationships with clients through networking and online lead sources.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Communicated with clients to understand property needs and preferences.
  • Educated and advised investor clients on ROI and Capitalization rate.
  • Developed strong relationships with other professionals to streamline the home buyer process for my clients.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Set record at brokerage for highest sales volume as a first year realtor

Production Manager

Cintas
11.2019 - 08.2020
  • Managed the day-to-day operations and long-term strategy of the plant, which operated 24 hours per day, working with our Service Department to supply over 5,000 businesses with facility service products and uniforms in the greater Ottawa and Gatineau regions.
  • Implemented production quotas derived from benchmarking best practices at other plants in the region, allowing for data-driven analysis and production forecasting.
  • Hired new employees for a new function within the production department.
  • Managed an annual budget of $3.5 M.
  • Implemented lean manufacturing procedures and staffing policies upon the outbreak of COVID-19.
  • Forecasted demand based on service call numbers upon the outbreak of COVID-19 to stay weeks ahead of production demand numbers and reduce labour cost by 40%.
  • Implemented a just-in-time inventory management system reducing production and storage costs by 30% monthly.
  • Coached and mentored 2 Supervisors and 2 Production Leads.

Service Supervisor and Management Trainee

Cintas
08.2019 - 10.2019
  • Supervised the distribution and sales of Cintas products aiding in the management of 30 Service Sales Representatives and a fleet of 30 cube vans and trucks.
  • Completed certification of a Service Sales Representative to oversee their daily tasks, distribution routes, and sales growth.
  • Promoted 3 months into an 18-month training program.

Infantry Officer

Canadian Armed Forces
09.2014 - 06.2019
  • Entered the Canadian Armed Forces in September 2014 as a Reservist with the 21 Electronic Warfare Regiment in Kingston, Ontario.
  • Became an Officer Cadet in the Regular Forces September 2015 at the Royal Military College of Canada.
  • Served as an Infantry Officer in Gagetown, N.B. after completing my bachelor’s degree at the Royal Military College of Canada in 2018.
  • Completed various stages of Infantry Officer phase training involving mission planning, weapons instruction and handling, subordinate administration, including leadership and management training.
  • Possessed ‘Top Secret’ security clearance from January 2014 – June 2019.
  • Assignments in Meaford, ON; Kingston, ON; Ottawa, ON; Saint-Jean-sur-Richelieu, QC; and Gagetown, NB.
  • Notable appointments between January 2017 – May 2018
  • Cadet Squadron Leader, Deputy Cadet Squadron Leader, and Section Commander
  • Managed the administration and training of up to 80 subordinates.
  • Oversaw and led mentorship programs for young officer cadets.
  • Wrote performance reviews for subordinates and handled counseling and disciplinary issues.

Head Instructor

Chris Finnerty Hockey School
06.2009 - 08.2017
  • Demonstrated Drills
  • Created New Drills and Programs
  • Collaborated With Other Coaching Staff

Sales Team Leader

The Lawn Guys
02.2012 - 02.2014
  • Conducted door-to-door and phone-based sales and secured the highest close-rate within the company.
  • Trained new sales associates, leading to a motivated, successful sales force.
  • Planned sales routes and strategic sales plan, resulting in an increased ROI.

Education

Bachelor of Arts - Business Administration, First Class Distinction

Royal Military College of Canada
Kingston, ON
01.2018

Skills

  • Management
  • Sales
  • Just-in-Time Production
  • Policy / Procedure Development
  • Project Coordination
  • Strategic Planning
  • Leadership and Team Building
  • Performance under Pressure
  • Regulatory Compliance
  • Cost Reduction and Budgeting

Timeline

Real Estate Agent

Innovation Realty / Waybridge Realty / Solid Rock Realty
03.2021 - Current

Production Manager

Cintas
11.2019 - 08.2020

Service Supervisor and Management Trainee

Cintas
08.2019 - 10.2019

Infantry Officer

Canadian Armed Forces
09.2014 - 06.2019

Sales Team Leader

The Lawn Guys
02.2012 - 02.2014

Head Instructor

Chris Finnerty Hockey School
06.2009 - 08.2017

Bachelor of Arts - Business Administration, First Class Distinction

Royal Military College of Canada

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MICHAEL KEENAN