Summary
Overview
Work History
Education
Skills
Websites
LANGUAGES
Timeline
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MICHAEL IKOGWE

Welland

Summary

I've built my experience across customer support, technical problem-solving, logistics, and hospitality. Each role has taught me how to listen, respond under pressure, and find practical solutions. I'm looking for a role where I can put those skills to work, keep learning, and take on challenges that make a real difference for both customers and the team.

Overview

9
9
years of professional experience

Work History

Customer Care Representative

MTN Nigeria
01.2024 - 01.2025
  • Led the development and implementation of comprehensive marketing strategies that resulted in a 20% increase in brand visibility and a 15% growth in sales within the first year.
  • Successfully launched and managed multiple cross-channel campaigns, including digital marketing, social media, and traditional advertising, resulting in improved customer acquisition and retention rates.

Field Sales Manager

VFD Microfinance Bank
01.2022 - 01.2024
  • Led a sales team to consistently exceed revenue targets.
  • Built and maintained strong client relationships through consultative selling.
  • Managed full sales pipeline using CRM tools from lead generation to closing.

Financial Clerk

Christ The King Church
01.2016 - 01.2018
  • Kept track of donations and offerings, making sure records matched what came in.
  • Helped prepare weekly and monthly reports so church leaders could see where money was going.
  • Assisted with counting, organizing, and safely storing funds after services and events.

Education

Bachelor of Science - Accounting

University of Benin
01.2024

High school certificate - undefined

International School Unilag
01.2015

Skills

  • Task Coordination
  • Collaboration
  • Food Handler Certificate (valid)
  • Scheduling
  • Leadership
  • Effective Communication
  • Guidance

Websites

LANGUAGES

English: Fluent

Timeline

Customer Care Representative

MTN Nigeria
01.2024 - 01.2025

Field Sales Manager

VFD Microfinance Bank
01.2022 - 01.2024

Financial Clerk

Christ The King Church
01.2016 - 01.2018

High school certificate - undefined

International School Unilag

Bachelor of Science - Accounting

University of Benin

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MICHAEL IKOGWE