Dynamic millwork finisher with a proven track record at Willsens Architectural Millwork, excelling in custom finishing and color matching. Recognized for exceptional customer service and effective inventory management, I consistently delivered creative solutions, fostering collaboration and enhancing team productivity. Committed to quality and professionalism in every project.
Overview
25
25
years of professional experience
Work History
Millwork Finisher
Willsens Architectural Millwork
Aurora
03.2018 - 03.2025
created custom colour and stain finishes for furniture and architectural millwork
Managed inventory and supplies to ensure materials were available when needed.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Identified needs of customers promptly and efficiently.
Operated a variety of machinery and tools safely and efficiently.
Recognized by management for providing exceptional customer service.
Exceeded customer satisfaction by finding creative solutions to problems.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Prioritized and organized tasks to efficiently accomplish service goals.
Small Business Owner
Picture This Finished
Aurora
02.2002 - 03.2018
Custom color and stain finishes for kitchens and other millwork.
Custom Picture Framing
Created budgets and monitored expenses to stay within budget limits.
Managed staff recruitment, hiring, training, and development.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Implemented customer service protocols to enhance satisfaction and loyalty.
Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Trained, coached and mentored employees to facilitate safety and consistent quality of work.
Owner/Partner
4M Finishing
North York
06.2000 - 02.2002
Custom colour and stain finishing for Furniture and Chairs
Managed sales presentations to promote product and brand benefits.
Collaborated with other owners on joint ventures and shared resources.
Delegated work to staff, setting priorities and goals.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Education
High School Diploma -
Aurora High School
Aurora, ON
06-1991
Skills
Custom finishing
Color matching
Inventory management
Time management
Customer service
Machinery operation
Employee training
Interpersonal communication
Professionalism
Timeline
Millwork Finisher
Willsens Architectural Millwork
03.2018 - 03.2025
Small Business Owner
Picture This Finished
02.2002 - 03.2018
Owner/Partner
4M Finishing
06.2000 - 02.2002
High School Diploma -
Aurora High School
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