Michael Hrabi
Dipatch
Winnipeg
Summary
Professional courier operations specialist with proven expertise in dispatch coordination and logistics management. Strong emphasis on team collaboration, ensuring seamless communication and adaptability in dynamic environments. Skilled in route optimization, time management, and problem-solving, consistently achieving high levels of efficiency and client satisfaction. Recognized for reliability and ability to align with changing needs to deliver outstanding results.
Overview
5
5
years of professional experience
1
1
Language
Work History
Courier Dispatcher
All Inclusive Service
07.2020 - Current
- Managed high-volume order processing, maintaining accuracy and timeliness in dispatching couriers.
- Facilitated swift resolution of any disputes arising from incorrect deliveries or damaged goods through prompt investigation.
- Enhanced delivery efficiency by optimizing routes and assigning drivers based on proximity.
- Monitored driver performance, providing constructive feedback to improve overall productivity.
- Maintained accurate records of courier schedules and availability, minimizing delays in dispatching assignments.
- Streamlined communication between drivers and customers, ensuring timely pickups and deliveries.
Skills
Quick learner
Strong multitasking
Reliability and punctuality
Team player attitude
Route planning expertise
Geographical expertise
Dispatch coordination
Customer service
Problem-solving
Time management
Timeline
Courier Dispatcher
All Inclusive Service
07.2020 - Current