Summary
Overview
Work History
Skills
Timeline
Generic

Michael Hrabi

Dipatch
Winnipeg

Summary

Professional courier operations specialist with proven expertise in dispatch coordination and logistics management. Strong emphasis on team collaboration, ensuring seamless communication and adaptability in dynamic environments. Skilled in route optimization, time management, and problem-solving, consistently achieving high levels of efficiency and client satisfaction. Recognized for reliability and ability to align with changing needs to deliver outstanding results.

Overview

5
5
years of professional experience
1
1
Language

Work History

Courier Dispatcher

All Inclusive Service
07.2020 - Current
  • Managed high-volume order processing, maintaining accuracy and timeliness in dispatching couriers.
  • Facilitated swift resolution of any disputes arising from incorrect deliveries or damaged goods through prompt investigation.
  • Enhanced delivery efficiency by optimizing routes and assigning drivers based on proximity.
  • Monitored driver performance, providing constructive feedback to improve overall productivity.
  • Maintained accurate records of courier schedules and availability, minimizing delays in dispatching assignments.
  • Streamlined communication between drivers and customers, ensuring timely pickups and deliveries.

Skills

    Quick learner

    Strong multitasking

    Reliability and punctuality

    Team player attitude

    Route planning expertise

    Geographical expertise

    Dispatch coordination

    Customer service

    Problem-solving

    Time management

Timeline

Courier Dispatcher

All Inclusive Service
07.2020 - Current
Michael HrabiDipatch