Michael Hipol

• Streamlined the rebate application process, resulting in increased efficiency and higher success rates.
• Conducted regular reviews on portfolio performance metrics related specifically toward measuring effectiveness regarding securing necessary financing resources required per initiative undertaken internally.
• Collaborated with domestic and international EV programs to set up a partnership with Tesla inc.
• Served as primary point person responsible for communicating updates pertaining matters related directly towards overall progress being made within specific context ensuring that each respective project remained on track to meet established deadlines.
• Prepared detailed reports forecasting incoming deliveries and communicated the current standing of metrics

• Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
• Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
• Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

• Engaged with guests to complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
• Received, processed, and replenished fixtures with incoming product.

Extracurriculars & Achievements:

• Consistently excelled in in-store online orders, and performed in top 10% of store's member sign-ups.
• Organized store events to improve team relations and promote active lifestyles.
• Volunteered 75+ hours of community service through Nike's Community Ambassador Program.

• Planned coverage needs and organized services to support incoming special events.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Provided directions and other pertinent information to visitors.
• Prepared and distributed over 3000 merchandise bags and badges each day for incoming guests .