Michael Hernandez
Ontario
Summary
I have been at Costco for thirteen years, three of them being a Tire Center Manager. Over the course of three years I have learned inventory control, staff development, and customer relations, consistently meeting sales targets and exceeding customer expectations. In 2023, I joined the Volunteer Sheriff Program where I learned observational skills, leadership, teamwork, and initiative. I partake in Ride Alongs, which has also taught me Police Policy, Procedures, crisis management, and responding to emergencies while remaining calm under pressure. Being a Manager at Costco and a Volunteer Sheriff, integrity has been a big display of my character. I have upheld strong morale principals, demonstrated honest transparency, in addition to holding my self accountable.
Overview
12
12
years of professional experience
Work History
Tire Center Manager
Costco Wholesale
City Of Industry, CA
10.2013 - Current
- Oversee the Tire Center operation and also assist my Supervisors and Tire technicians as necessary.
- Coach, teach, delegate, and follow up with employees.
- Provide exceptional and courteous member service.
- Review department sales and productivity.
- Observe employee performance and paperwork to ensure proper production standards and procedures are met.
- Ability to operate tire machines and a motor vehicle.
Volunteer Sheriff
City Of Industry Sheriff Department
City Of Industry, CA
05.2023 - Current
Drive around a county vehicle while being the extra eyes and ear's of Deputies. I am able to respond to calls for service such as vehicle accidents and monitor traffic control. Helping out with City events by foot and vehicle patrol and/or traffic control. I also take part in Ride Alongs learning policy and procedure's of Law enforcement.
West Covina Explorer Progrom
West Covina Police Depart
West Covina
05.2013 - 10.2013
Learning Police policy and procedures. (I.E. Felony T stops, Active Shooter Scenarios, handcuffing)
Education
High School Diploma -
Walnut High School
Walnut05-2013
Skills
- Provide optimal member service
- Keeping track of the payroll planner to meet the company’s wants and needs
- Being able to delegate different tasks to fellow employee’s to ensure proper efficiency in the work place
- Currently enrolled with the Volunteer Sheriff Program for the Industry Sheriff Station learning the ins and outs of Law enforcement I currently partake in Ride Alongs as well as Patrol in a Volunteer car and responding to calls for service such as vehicle accidents
- Know how to use a wide variety of Firearms
Timeline
Volunteer Sheriff
City Of Industry Sheriff Department
05.2023 - Current
Tire Center Manager
Costco Wholesale
10.2013 - Current
West Covina Explorer Progrom
West Covina Police Depart
05.2013 - 10.2013
High School Diploma -
Walnut High School