Michael Hernandez
Ontario
Summary
I have been at Costco for thirteen years, three of them being a Tire Center Manager. Over the course of three years I have learned inventory control, staff development, and customer relations, consistently meeting sales targets and exceeding customer expectations. In 2023, I joined the Volunteer Sheriff Program where I learned observational skills, leadership, teamwork, and initiative. I partake in Ride Alongs, which has also taught me Police Policy, Procedures, crisis management, and responding to emergencies while remaining calm under pressure. Being a Manager at Costco and a Volunteer Sheriff, integrity has been a big display of my character. I have upheld strong morale principals, demonstrated honest transparency, in addition to holding my self accountable.
Overview
12
12
years of professional experience
Work History
Tire Center Manager
Costco Wholesale
10.2013 - Current
- Oversee the Tire Center operation and also assist my Supervisors and Tire technicians as necessary.
- Coach, teach, delegate, and follow up with employees.
- Provide exceptional and courteous member service.
- Review department sales and productivity.
- Observe employee performance and paperwork to ensure proper production standards and procedures are met.
- Ability to operate tire machines and a motor vehicle.
Volunteer Sheriff
City Of Industry Sheriff Department
05.2023 - Current
Drive around a county vehicle while being the extra eyes and ear's of Deputies. I am able to respond to calls for service such as vehicle accidents and monitor traffic control. Helping out with City events by foot and vehicle patrol and/or traffic control. I also take part in Ride Alongs learning policy and procedure's of Law enforcement.
West Covina Explorer Progrom
West Covina Police Depart
05.2013 - 10.2013
Learning Police policy and procedures. (I.E. Felony T stops, Active Shooter Scenarios, handcuffing)
Education
High School Diploma -
Walnut High School
Walnut05-2013
Skills
- Provide optimal member service
- Keeping track of the payroll planner to meet the company’s wants and needs
- Being able to delegate different tasks to fellow employee’s to ensure proper efficiency in the work place
- Currently enrolled with the Volunteer Sheriff Program for the Industry Sheriff Station learning the ins and outs of Law enforcement I currently partake in Ride Alongs as well as Patrol in a Volunteer car and responding to calls for service such as vehicle accidents
- Know how to use a wide variety of Firearms
Timeline
Volunteer Sheriff
City Of Industry Sheriff Department
05.2023 - Current
Tire Center Manager
Costco Wholesale
10.2013 - Current
West Covina Explorer Progrom
West Covina Police Depart
05.2013 - 10.2013
High School Diploma -
Walnut High School
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