Kaitlyn Mackenzie
Huntsville,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
PC Express
Bullocks Independent Grocer
10.2023 - 12.2023
- Enhanced customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Attended and participated in regularly scheduled staff meetings.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
Technician
Near North Business Machines
01.2023 - 04.2023
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Liaised with internal departments to optimize productivity and efficiency.
IT Technician
Camp Winston
04.2019 - 08.2019
- Performed troubleshooting and repaired peripheral devices such as printers, scanners.
- Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
- Proved successful working within tight deadlines and a fast-paced environment.
- Researched and identified solutions to technical problems.
Education
High School Diploma -
Huntsville High School
Huntsville, ON 05.2001 -
Skills
Reliability and punctuality
Teamwork
Customer Assistance
Problem-Solving
Product Knowledge
Timeline
PC Express
Bullocks Independent Grocer
10.2023 - 12.2023
Technician
Near North Business Machines
01.2023 - 04.2023
IT Technician
Camp Winston
04.2019 - 08.2019
High School Diploma -
Huntsville High School
05.2001 -
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