MICHAEL HENRY
London,ON
Overview
26
26
years of professional experience
Work History
Sanitation Operator
Corporation of the City of London
London, Ontario
04.2024 - Current
- Operates side/rear loading and fork lift garbage packer in a safe; efficient and proper manner
- Operates packer to unload 3 and 4 yard garbage containers.
- Loads garbage, refuse and other waste materials from private and public property into side and rear loading garbage packer
- Carries out regular inspection checks and service of equipment in accordance with maintenance procedures
- Makes out written time, maintenance and work reports.
- Communicates effectively with the public pertaining to collection service issues
- As assigned, perform related duties which are transient, or of an emergency nature, or which are minor, but recurring.
Commercial & Residential Truck Driver
Miller Waste Systems
London
10.2019 - 03.2024
- Responsible for various waste stream commercial and residential collections
- Provide reliable and excellent customer service to the areas being serviced
- Complete deliveries and pick-up of containers
- Perform and execute duties in a safe manner.
Import and Export Analyst
NIKON CANADA INC
Mississauga
11.2015 - 10.2019
- Responsible for import shipment handling and working with shippers/vendors, carriers, customs broker and warehouses in expediting orders
- Reviewed all transportation expense reports for accuracy and proper expense disclosure
- Reconciled vendor statements and handled payment complaints or discrepancies
- Analyze import/export processes to determine methods for improving efficiency and reducing costs
- Classify goods being imported and exported according to customs guidelines and obtain import/export licenses
- Monitoring delivery schedules and keeping in touch with buyers and purchasers
Distribution Supervisor
NIKON CANADA INC
Mississauga
08.2013 - 11.2015
- Forecast manpower requirements based on daily workload and company targets
- Led warehouse improvement initiatives to advance operational efficiencies
- Conducted monthly inventories of materials on the work floor
- Tracked time spent on assignments each day for productivity reporting
- Verified computations against physical count of stock
- Developed and maintained positive working relationships with others to reach business goals
- Send returns from vendors to several independent contractors for refurbishment
- Determined the most cost-effective procedures and routes for shipments
- Monitored the workshop workflow for 7 employees
- Communicated with dispatchers, warehouses and customers regarding outgoing orders
- E-mailed suppliers, carriers and customers with shipping updates.
Shipping/Receiving Coordinator
NIKON CANADA INC
Mississauga
03.2004 - 08.2013
- Led warehouse improvement initiatives to advance operational efficiencies
- Conducted monthly inventories of materials on the work floor
- Tracked time spent on assignments each day for productivity reporting
- Verified computations against physical count of stock
- Developed and maintained positive working relationships with others to reach business goals
- Send returns from vendors to several independent contractors for refurbishment
- Determined the most cost-effective procedures and routes for shipments
- Monitored the workshop workflow for 7 employees
- Communicated with dispatchers, warehouses and customers regarding outgoing orders
- E-mailed suppliers, carriers and customers with shipping updates.
Reliable worker
Freight Sorter PUROLATOR INC
Mississauga
06.2004 - 01.2006
- With excellent communication, time management, and computer skills
- A driven and detail-oriented individual with a desire to use analytical and problem- solving skills to meet goals., Unload and load trailers and Purolator delivery vehicles
- Load freight onto Purolator delivery vehicles according to postal code, street address and load charts
- Segregate products on the conveyor belt according to size, weight & service type
- Scan freight
- Reweigh and cubing freight
- Perform other duties as assigned by Lead Hand or Floor Manager.
Sales Associate
FUTURE SHOP
Toronto
03.2001 - 03.2004
- Greeted customers in a timely fashion while quickly determining their needs
- Recommended merchandise to customers based on their needs and preferences
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
- Contacted other store locations to determine merchandise availability
- Engaged with customers in a sincere and friendly manner
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Built relationships with customers to increase likelihood of repeat business
- Communicated with vendors regarding back order availability, future inventory and special orders
- Answered product questions with up-to-date knowledge of sales and store promotions
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner
- Directed calls to appropriate individuals and departments
- Recommended alternative items if product was out of stock.
Sales Associate / Delivery Driver
HI-FI CITI
Toronto
09.1998 - 03.2001
- Greeted customers in a timely fashion while quickly determining their needs
- Contacted customers prior to delivery to confirm and coordinate delivery times
- Loaded and secured items in trucks
- Communicated customer complaints, requests and feedback to company management
- Kept the store and associated outside areas neat and clean at all times
- Installed purchased audio & video equipment at customers place of residence
- Organized racks and shelves to maintain the visual appeal of the store
- Stocked shelves and supplies and organized displays
- Perform other tasks assigned by owner.
Skills
- Safe driver in all weather conditions
- Safety-conscious
- Defensive driver training
- Excellent time management
- Effective problem solver
- Customer-focused
- Team player with the ability to work
- Autonomously
Timeline
Sanitation Operator
Corporation of the City of London
04.2024 - Current
Commercial & Residential Truck Driver
Miller Waste Systems
10.2019 - 03.2024
Import and Export Analyst
NIKON CANADA INC
11.2015 - 10.2019
Distribution Supervisor
NIKON CANADA INC
08.2013 - 11.2015
Reliable worker
Freight Sorter PUROLATOR INC
06.2004 - 01.2006
Shipping/Receiving Coordinator
NIKON CANADA INC
03.2004 - 08.2013
Sales Associate
FUTURE SHOP
03.2001 - 03.2004
Sales Associate / Delivery Driver
HI-FI CITI
09.1998 - 03.2001