Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Heebner

Saskatoon,SK

Summary

Dynamic leader with proven expertise in operations management and staff management, honed as a Franchise Owner at Pet Planet. Excelled in profit and loss analysis, driving business profitability, and fostering team loyalty through effective leadership. Demonstrated ability in business marketing and inventory control, ensuring competitive edge and high customer satisfaction in fast-paced environments.

Developed strong leadership and operational management skills within dynamic business environment, now seeking to transition into new field. Proven track record in strategic planning and financial oversight. Committed to leveraging these transferrable skills to drive success in new and challenging role.

Experienced with managing franchise operations, ensuring seamless business execution. Utilizes strategic planning to optimize performance and drive profitability. Track record of fostering team collaboration and maintaining high standards of customer service.

Overview

24
24
years of professional experience

Work History

Franchise Owner

Pet Planet
11.2008 - Current
  • Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
  • Oversaw payroll, business planning and marketing for franchise operations.
  • Organized successful community events promoting the franchise''s brand to drive increased awareness and customer engagement.
  • Evaluated competitor strategies regularly to stay ahead of industry developments and maintain a competitive edge in the marketplace.

Quality Control Technician

Potzus Paving Inc.
05.2020 - 11.2022
  • Maintained quality documentation and records for conformance with relevant standards.
  • Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Proposed corrective actions to address recurring quality issues.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.

Civil Engineer Technician

SNC-Lavalin
06.2001 - 10.2008
  • Increased client satisfaction through regular updates on project status and addressing any concerns promptly.
  • Inspected project sites to monitor progress and adherence to design specifications and safety protocols
  • Played a key role in maintaining safety standards by implementing risk assessment procedures throughout project lifecycles.
  • Managed subcontractors effectively, ensuring adherence to contractual obligations while maintaining positive working relationships.
  • Ensured quality control through rigorous testing and analysis of materials used in construction projects.

Education

Diploma - Civil Engineering Technology

SIAST
Moose Jaw, SK
05-2001

Skills

  • Operations management
  • Business marketing
  • Profit and loss analysis
  • Accounting expertise
  • Staff management
  • Small business operations
  • Effective leader
  • Inventory control
  • Business management

Languages

English
Full Professional

Timeline

Quality Control Technician

Potzus Paving Inc.
05.2020 - 11.2022

Franchise Owner

Pet Planet
11.2008 - Current

Civil Engineer Technician

SNC-Lavalin
06.2001 - 10.2008

Diploma - Civil Engineering Technology

SIAST

Similar Profiles

CREATE PROFILE
Michael Heebner