Michael L. Harbor Jr.
Los Angeles
Summary
Compassionate ICMS Case Manager skilled in providing intensive support to individuals facing homelessness. Successfully navigated clients to housing resources and ensured continuity of care through effective service coordination, resulting in improved client outcomes and enhanced community integration. Known for accountability and strong relationship-building skills.
Overview
1
1
Certification
17
17
years of professional experience
Work History
ICMS Case Manager
Brilliant Corners
Los Angeles
11.2024 - Current
- Delivered intensive case management services to individuals experiencing homelessness, fostering stability and support.
- Conduct comprehensive biopsychosocial assessments and ongoing client reassessments.
- Coordinate medical, mental health, housing, and community-based services.
- Transported clients to appointments and offered follow-up support, enhancing continuity of care and client engagement.
- Maintained accurate and timely documentation, ensuring compliance with contractual service benchmarks.
- Ensure compliance with HIPAA and county, state, and federal regulations.
- Work effectively in high-acuity, site-based environments while maintaining client confidentiality.
ICMS Housing Coordinator / Case Manager
SHARP
Lynwood
11.2023 - 11.2024
- Connected clients to housing resources and coordinated placement into supportive housing.
- Guided clients in obtaining identification documents and completing housing applications to facilitate access to housing resources.
- Conducted home and family visits to monitor client well-being and progress.
- Recorded client interactions and collaborated with multidisciplinary care teams to enhance client support and service coordination.
- Provided transportation for clients to appointments and housing locations, ensuring timely access to essential services.
Custodian
Los Angeles Community College District
Los Angeles
02.2020 - 07.2020
- Restored and maintained floors through stripping, sealing, and waxing to enhance safety and aesthetics.
- Maintained cleanliness of classrooms, offices, and common areas to create a welcoming environment.
- Completed minor repairs on furniture in various settings. and general maintenance.
Custodian
Los Angeles Center for Alcohol and Drug Abuse
Santa Fe Springs
07.2018 - 02.2020
- Facilitated smooth facility operations by delivering consistent custodial services, maintaining cleanliness and hygiene.
- Executed floor care tasks, enhancing appearance and safety through stripping and waxing.
- Contributed to building maintenance by assisting with painting and repairs, ensuring a well-maintained environment.
Lead Custodian
Inglewood Unified School District
Inglewood
11.2009 - 07.2018
- Supervised daily custodial operations and coordinated work schedules to ensure efficient task completion.
- Cleaned and sanitized classrooms, offices, and restrooms.
- Steam cleaned carpets and performed floor maintenance, including stripping, sealing, waxing, and polishing.
- Safely operated cleaning chemicals and power equipment according to established procedures.
- Managed inventory of custodial supplies and equipment to support uninterrupted operations.
- Maintained building safety and security.
Education
High School Diploma -
USC Magnet High School
Los Angeles, CA01-2003
Skills
- Biopsychosocial assessment
- Service Coordination
- Housing Navigation
- Homeless Services
- Housing Policy Compliance
- Crisis Intervention
- Client Advocacy
- Problem Solving
- Time management
- Team Collaboration
- Work adaptability
- Reliable and punctual
Certification
CPR Certified
Timeline
ICMS Case Manager
Brilliant Corners
11.2024 - Current
ICMS Housing Coordinator / Case Manager
SHARP
11.2023 - 11.2024
Custodian
Los Angeles Community College District
02.2020 - 07.2020
Custodian
Los Angeles Center for Alcohol and Drug Abuse
07.2018 - 02.2020
Lead Custodian
Inglewood Unified School District
11.2009 - 07.2018
High School Diploma -
USC Magnet High School