Michael Hadad

Versatile security professional with administrative experience, excellent communication skills and eye for detail. Proven ability to assess situations quickly and respond effectively. Diversely skilled in surveillance, administration, customer service, and conflict resolution. Recognized for adaptability in assessing and handling various tasks at once. Possesses foundational knowledge from Advanced Health Sciences program.

Administration and Customer Service

• Effectively answered phones and served customer, client or employer needs with excellent communication skills
• Sent invoices and bills to clients, and managed client accounts
• Analyzed priority of incoming tasks, effectively judged best plan of action and which needed employers immediate attention
• Extensively detailed data entry and proofreading on important confidential case files and client information
• Often dealt with irate or impatient residents, had to use diplomacy and conflict resolution on a regular basis

Multitasking

• Superfluously managed the tasks of multiple positions at once, each with separate responsibilities
• Utilized excellent team communication to maintain status reports over radio with roaming partner
• Had to respond to the unexpected safety demands of residents at all times and without delay
• Practiced excellent time management in organizing a task list, assessing time needed for each, and completing them during hourly patrols while attending to new problems as they arose

Foundational Knowledge

• Has had WHMIS training for the handling of hazardous materials, reading MDSDs, use of PPE, and safe disposal procedures
• Responsible for testing and maintaining a certain chlorine and pH balance in condo pool, ensuring a clean and safe pool for residential use
• Knows how to use a lab balance, pill tray, counter, pestle and mortar, and the principals behind compounding equipment; the mixing and blending of excipient and APIs to create formulations of pills, creams, liquids and gels for customers as prescribed by their physicians
• Has academic knowledge from advanced chemistry, advanced biology, and advanced human anatomy of the physiology of many medications on the body
• Familiar with the nomenclature, laws and schedules, and various classifications of many common, OTC and Rx medications, as well as frequently used supplements and herbal formulations
• Has an investigated certified eCourses on Kroll Pharmacy Management Software, willing to take course and be certified by April 26th 2025.