MICHAEL GUTIERREZ
Lancaster
Summary
Experienced with customer service, sales, and inventory management. Utilizes effective communication to assist customers and maintain store organization. Track record of fostering positive shopping experience through teamwork and adaptability.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Milling Machinist III
Northrop Grumman
Palmdale, CA
07.2024 - Current
- Produce parts within tight tolerances according to blueprint given
- Machined many parts within specs given.
Milling Machinist II
Northrop Grumman
Palmdale, CA
05.2018 - 07.2024
- Produce parts within tight tolerances according to blueprint given
- Machined many parts within specs given.
Behavioral Specialist
360 Behavioral Health
Palmdale, CA
01.2021 - 01.2022
- Developed and implemented individualized behavior intervention plans for diverse populations.
- Collaborated with multidisciplinary teams to assess client needs and progress.
- Trained staff on behavioral strategies and crisis intervention techniques.
- Monitored and analyzed behavioral data to inform treatment adjustments.
- Facilitated workshops for families on behavior management techniques and resources.
- Designed educational materials to enhance understanding of behavioral health issues.
Cook Shift Leader
Chipotle Mexican Grill
McKinney, TX
01.2019 - 01.2020
- Supervised kitchen staff during high-volume shifts, ensuring efficient workflow and adherence to safety standards.
- Trained new cooks on food preparation techniques and kitchen equipment operation, fostering skill development.
- Developed daily prep lists to streamline cooking processes and optimize ingredient usage for menu items.
- Implemented inventory management practices to reduce waste and maintain stock levels of essential ingredients.
- Monitored food quality and presentation, ensuring compliance with health regulations and company standards.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained well-organized mise en place to keep work consistent.
Cashier
Chipotle Mexican Grill
McKinney, TX
01.2019 - 01.2020
- Processed transactions accurately and efficiently using point-of-sale systems.
- Managed cash register, ensuring balanced drawers at shift end.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to optimize workflow during peak hours.
Dimension Control Technician
Enterprise Resource Service
El Segundo, CA
05.2017 - 05.2018
- Created and modified engineered tools per blueprint given
Body Technician Lead
Service King
Frisco, TX
08.2015 - 02.2017
- Produced product while managing workflow and aiding others in the process.
- Worked with various model/ makes of vehicles.
Education
Bachelor - Project Management
Colorado Technical University
02.2026
High School Diploma - undefined
Melissa High School
Melissa, TX01.2015
Skills
- Critical thinking
- Interfacing with heavy machinery such as AGVs and CNC machines
- Excellent communication skills
- Crane and Hoist
- Forklift certification
- Dependable and reliable
- Working from engineering drawings
- Excellent verbal and written communication
- Proficient using Microsoft Office Programs
Certification
- Secret-level security clearance
- Active Special Program Access
- Forklift Certification
- 10/40 TON Crane and Hoist Certification
Timeline
Milling Machinist III
Northrop Grumman
07.2024 - Current
Behavioral Specialist
360 Behavioral Health
01.2021 - 01.2022
Cook Shift Leader
Chipotle Mexican Grill
01.2019 - 01.2020
Cashier
Chipotle Mexican Grill
01.2019 - 01.2020
Milling Machinist II
Northrop Grumman
05.2018 - 07.2024
Dimension Control Technician
Enterprise Resource Service
05.2017 - 05.2018
Body Technician Lead
Service King
08.2015 - 02.2017
High School Diploma - undefined
Melissa High School
Bachelor - Project Management
Colorado Technical University