Summary
Overview
Work History
Education
Skills
Timeline
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Martin Lopez Jr

Lynwood

Summary

Results-driven logistics and operations specialist with over nine years of experience in airline operations, warehouse management, and supply chain logistics. Proven ability to lead high-performing teams, optimize workflows, and ensure seamless coordination between departments. Skilled in freight management, shipment processing, inventory control, and team leadership, with a strong track record of improving operational efficiency and reducing errors. Adept at problem-solving in fast-paced environments, resolving conflicts, and implementing strategic solutions to enhance productivity. Proficient in Microsoft Office, warehouse management systems, and equipment operation, including electric pallet jacks and forklifts. Committed to maintaining safety, compliance, and customer satisfaction while driving organizational success.

Overview

10
10
years of professional experience

Work History

Operations Specialist

Staples
03.2023 - Current
  • Identify operational bottlenecks and implement strategic solutions to enhance productivity and streamline workflows.
  • Resolve workplace conflicts and operational challenges in real time, ensuring smooth departmental collaboration.
  • Analyze key performance metrics to drive continuous process improvement and maximize operational effectiveness.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.

Receiving Clerk

Costco
01.2021 - 02.2023
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Regularly reviewed invoices and double-checked orders.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Complied with safety regulations during all receiving tasks, reducing workplace accidents and injuries effectively.
  • Operated electric pallet jacks and forklifts to safely transport, build, and load pallets for high-volume distribution.

Gate Supervisor

Hallmark Aviation
02.2015 - 03.2020
  • Maintained accurate records of boarding pass checks, luggage screenings, and other security processes as required by federal regulations.
  • Conducted regular audits of security protocols, identifying areas for improvement and implementing corrective measures.
  • Resolved conflicts between passengers or staff members promptly, fostering a professional working environment at all times.
  • Facilitated smooth transitions between arriving flights by directing passengers towards proper connections or baggage claim areas.
  • Sold, printed, and issued tickets to guests.
  • Boosted on-time performance ratios by efficiently managing aircraft turnaround times and coordinating gate assignments.
  • Enhanced flight operation efficiency by streamlining communication between pilots, air traffic control, and ground crew.

Education

High School Diploma -

Downey High School
Downey, CA
06-2012

Associate of Arts - Communications

Long Beach City College
Long Beach, CA

Skills

  • Supply Chain & Logistics Management
  • Inventory Control & Warehouse Management
  • Operations & Process Optimization
  • Quality Control & Compliance
  • Equipment & Machinery Operation
  • Microsoft Office Suite
  • Warehouse Management Systems (WMS)
  • Strong Communication & Coordination
  • Adaptability & Multitasking
  • Decision-Making & Problem-Solving
  • Customer Service Excellence
  • Attention to Detail

Timeline

Operations Specialist

Staples
03.2023 - Current

Receiving Clerk

Costco
01.2021 - 02.2023

Gate Supervisor

Hallmark Aviation
02.2015 - 03.2020

High School Diploma -

Downey High School

Associate of Arts - Communications

Long Beach City College

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Martin Lopez Jr