Michael Gethaneh
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Restaurant
07.2022 - 08.2023
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Babysitter
Neighborhood Clients
10.2021 - 03.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Volunteer
Mekedonya
07.2018 - 08.2018
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Facilitated communication between volunteers and staff members through regular updates via newsletters or social media platforms.
Education
Bachelor of Science - Computer Science
Carleton University
Ottawa, ON04.2028
Skills
- Order Taking
- Cleanliness
- Service Quality
- Food safety awareness
- Customer Service
- Menu Memorization
- Beverage Preparation
- Fine Dining
- Quality Control
Languages
English
Full Professional
Amharic
Native or Bilingual
Timeline
Restaurant Waiter
Restaurant
07.2022 - 08.2023
Babysitter
Neighborhood Clients
10.2021 - 03.2022
Volunteer
Mekedonya
07.2018 - 08.2018
Bachelor of Science - Computer Science
Carleton University