Ensure that best practice and improvement initiatives are effectively shared and communicated through all facilities managers
Carry out regular reviews of contract performance against budget and plans
Review, implement and evaluate remedial action
Develop and maintain a continuous improvement mindset to service delivery that generates “added value” to the business
Continuously review key performance indicators (KPI's), best practice, and review benchmarks
Allocate manpower and planning for the Projects, determining workload, delegating assignments, and training, monitoring, and evaluating performance
Develop and implement a training program for all staff
Investigate and define problem areas within the Project sites, conduct occasional site tours and prepare reports recommending measures for improving our service to the customer
Carry out any corrective or disciplinary actions
Develop a strategic growth plan with agreed operational budgets with the board including a business development strategy to maximize both internal opportunities across the group and external FM opportunities in the market
Present in conjunction with the Group CFO reports for the board identifying performance against targets and recommendations for performance improvement across the business
Coordinate and run weekly meetings with key FM's and operational management to discuss progress against targets and ongoing issues and priorities
Completion of annual appraisals of Facilities Managers and Project staff ensuring that they receive guidance, support, and recognition of their development needs through regular appraisals, reviews, and personal development plans
Ensuring a seamless Facilities Management service
Responsible for the effective commercial and operational management of FM services within the client's premises
Delivering a high level of service across the Facilities Management functions on site, being proactive and working ahead to plan and foresee the changing requirements and needs of the customer and adjusting accordingly
Day-to-day operational management of the FM services ensuring the provision of a high-quality FM
Service through a ‘one team approach' with services complimenting and supporting one another
Forward planning to ensure the FM services maintain a competitive edge
Ensure the service meets more than the specified needs of customers
To provide and maintain safe and healthy working conditions for all, and to provide information, equipment, training, and supervision as required
Ensuring the FM managers are delivering to the customer principles and practices of facilities operations, maintenance, and management
Review and enhance best practice FM services across all existing clients
ASSIST THE FACILITIES MANAGERS IN DECISION MAKING IF REQUESTED AND SOLVING PROBLEMS BY USING LOGIC TO IDENTIFY KEY FACTS, EXPLORE ALTERNATIVES, AND PROPOSE QUALITY SOLUTIONS AT MINIMUM COST.
FIELDCO LIMITED, PROPETY MANAGEMENT GROUP
DEPUTY LEAD
04.2016 - 12.2018
Job overview
Cost Management
Setting Targets for each section of Operations
Periodic review of work reports from POs and the HTS
Instil and promote marketing and customer service orientation in FM staff
Implementation and periodic review of standard form contract agreement
Prepare budget documentation/plans in conjunction with Group head and administer works to ensure budget compliance
Monitor alterations, maintenance or reconditioning of facilities, as specified in the standard or approved operating procedures or SLAs
Approve purchases of supplies and equipment for use on FM sites in Conjunction with HTS
Prepare a periodic inventory of Premises contents and property condition and forward reports on premises contents and property condition with recommendations to the Group Head for review
Instigate regular exchange of ideas towards ensuring that services are reviewed, and refinements made to enhance these services across all FM operations and deliverables
Implementation of PPM schedule as approved by the GH, PMG
Perform Line Management functions and as a contact point for issues
Health and Safety policy development and compliance monitoring
QA/QC
Any other duty as assigned by Management.
SUJIMOTO CONSTRUCTION LIMITED
HEAD
09.2015 - 03.2016
Job overview
To ensure that all sites are managed and supported in an efficient and timely manner and in a condition appropriate to their use
This includes overseeing an integrated programme of construction, refurbishment and maintenance projects and managing the performance of the multi-disciplinary Motomatic staff
To ensure that FM budgets are managed and controlled in strict accordance with the company’s financial policies and procedures
To take a leading part in developing Sustainable Development policy and initiatives and to deliver a programme of development and maintenance which ensures that Government reduction targets are met from utilities conservation and maximum energy efficiency for the future
To manage and develop all mechanical and electrical services, plant and associated installations to ensure that they comply with current legislation and to be responsible for all statutory testing, inspection and record-keeping
To lead all FM business planning activities and contribute to corporate planning at a strategic level
Customer relationship management
Manage the maintenance of the structure and fabric of all buildings, with due consideration of appropriate listed building status
Implement a policy of continuous improvement and develop, present, and implement new ideas to improve the scope and quality of service delivery standards
Provision of business plan to expand the scope of Motomatic FM
Coordinating and implementation of trainings for Motomatic staff
Financial forecasting/budgeting
Planning and overseeing maintenance activities in all our compound
Lease management
Computation of PPM schedules for all our compounds
Ensuring that facilities meet government regulations and environmental standards
Advising on energy efficiency and cost-effectiveness
Project management and supervising and coordinating work of contractors
Investigating availability and suitability of options for new premises
Calculating and comparing costs for required goods or services to achieve maximum value for money
Planning for future development in line with strategic business objectives
Managing and leading change to ensure minimum disruption to core activities
Ensuring the building of all our properties meets health and safety requirements
Planning best allocation and utilization of space and resources for new buildings or re-organizing current premises
Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement
Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences.
FIELDCO LIMITED
FACILITY AND PROPERTY MANAGER
01.2009 - 09.2015
Job overview
Design, implement and maintain predictive maintenance programs
Computation of service charge & Energy consumption statements
Preparation and administration of annual management budget
Coordinate/oversee various service providers such as cleaners, security, lift operators and other staff on site
Administration of rent /lease renewal
Scouting for properties for facility management purposes
Proper supervision of the work of the technicians and do a follow up on any instruction given to them
Drafting & distribution of correspondence to the clients
Coordinating trainings for the technicians on site
Customer relationship management
Preparation of the departmental balance score card.
NATIONAL YOUTH SERVICE CORPS, FIELDCO LIMITED
PROPERTY OFFICER
01.2008 - 01.2009
Job overview
Conducting of lease or sales inspection
Drafting of offer letters
Drafting and administration of service charge statement
Scouting for properties
BOLU, TOKUN &CO
PROPERTY OFFICER
01.2002 - 11.2002
Job overview
Inventory Taking
Property Management activities
Sales and leasing activities
Distributing of property bulletins
Scouting for properties
Education
University of Lagos
Master’s degree from Facility Management
01.2019
Obafemi Awolowo University, Cherubim &Seraphim College
Bachelor of Science Degree (Honors) from Estate Management
01.2008
University Overview
second class division
01.2000
Tonia International School
01.1993
Skills
Problem-solving Skills
Acquisition & Deployment
Negotiation & Conflict Resolution
Relationship Lead
Good knowledge of CMMS
Plants and Building Management
Health and Safety Proficient
Knowledge of Property Services and Associated Facilities
Environmental Stewardship and Sustainability
Customer service
High proficiency Level in English, both verbal and written
Good with Microsoft, PowerPoint, and Excel
Effective communication and Change management
An active network of probable clients and relevant service providers
Ability to source and secure FM briefs for the Group
Operations and Maintenance
Project Management
Finance and Business analysis
Leadership and Strategy
Good Communication skills
Emergency Preparedness and Business Continuity
Human management skills
Change Management
QA/QC
Real Estate and Property Management
Technology
Team Management Skills
Attention to detail
Sought-After consultancy certificate (2013); Effective Business writing
Sought-After consultancy certificate (2013); Microsoft excel for professionals
Everything Medical Nigeria certificate (2013); Basic first aid/Life support training
Affiliations
I am a highly motivated and influential manager with significant experience in Facility management, Security management, Contract administration & Management, Health, Safety, Environment & Quality Management, Customer Service Management, and general Real Estate administration. I have overseen facilities occupied by high profile clients such as Shell, Halliburton, US Consulate, British High Commission, Vodacom, MTN etc. I have strong communication, analytical, problem solving and decision-making skills with a reputation for building rapport with customers & colleagues to deliver growth & value and conflict in a positive and effective manner. A contagious leader and outstanding team player who, through a participative approach, trains and develops individuals to achieve business objectives. Graduate Member, The Nigerian Institution of Estate Surveyor and Valuers Graduate Member, Royal Institute of Chartered Surveyor
Certification
Facility Management Microsoft Business Dynamics (ERP) CMMS systems (Instanta, NAV build) Budgeting Process Improvement Project Management Strategic Multi-Tasking, CERTIFICATE OBTAINED Management Transformation certificate (2012): Customer relationship Gooselink Resources Certificate (2011): Facility Management (Meeting the growing expectation for quality services) NYSC Certificate – (2009) APTECH Certificate (2009): Micro Soft, Excel and Power point BSC (Estate Management) -(2008) Senior Secondary School certificate (2000) First School Leaving Certificate (1993)
References
REFERENCES
REFEREES It will be available on request
Timeline
GENERAL MANAGER
VALE FMC LTD
01.2019 - 01.2023
DEPUTY LEAD
FIELDCO LIMITED, PROPETY MANAGEMENT GROUP
04.2016 - 12.2018
HEAD
SUJIMOTO CONSTRUCTION LIMITED
09.2015 - 03.2016
FACILITY AND PROPERTY MANAGER
FIELDCO LIMITED
01.2009 - 09.2015
PROPERTY OFFICER
NATIONAL YOUTH SERVICE CORPS, FIELDCO LIMITED
01.2008 - 01.2009
PROPERTY OFFICER
BOLU, TOKUN &CO
01.2002 - 11.2002
University of Lagos
Master’s degree from Facility Management
Obafemi Awolowo University, Cherubim &Seraphim College
Bachelor of Science Degree (Honors) from Estate Management
Voluntário na Igreja da Criança (Vale Kids) at Igreja Batista Vale das Bênçãos (Vale Church)Voluntário na Igreja da Criança (Vale Kids) at Igreja Batista Vale das Bênçãos (Vale Church)
Instructor, Diploma Program for Pharmaceutical Manufacturing Technology at Oxford College of Arts, Business and TechnologyInstructor, Diploma Program for Pharmaceutical Manufacturing Technology at Oxford College of Arts, Business and Technology