Michael Gasana
Edmonton,AB
Summary
Dynamic and results-oriented professional with extensive experience as a Courier Contractor for Apple Express and Courier Driver for DHL Express. Excelled in efficient driving and route planning, significantly enhancing delivery punctuality. Demonstrated exceptional interpersonal skills, fostering strong customer relationships. Skilled in GPS navigation and adept at maintaining vehicle integrity, ensuring operational excellence.
Overview
2
2
years of professional experience
Work History
Courier Contractor
Apple Express
10.2023 - 05.2024
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Verified package information to check for accuracy and completeness.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
Courier Driver
DHL Express
12.2021 - 04.2022
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Education
Diploma - Network And System Administration
Academy of Learning Career College
10-2024
High School Diploma -
Zamenga High School
Kinshasa, Dr Congo07-2009
Skills
- GPS navigation
- Efficient driving
- Vehicle maintenance
- Punctuality
- Route planning
- Business processes and procedures
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Courier Contractor
Apple Express
10.2023 - 05.2024
Courier Driver
DHL Express
12.2021 - 04.2022
Diploma - Network And System Administration
Academy of Learning Career College
High School Diploma -
Zamenga High School
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