Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Michael Frlan

Ancaster,ON

Overview

1
1
year of professional experience

Work History

Crew Trainer

McDonald's
08.2022 - 01.2024
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.

Education

Life Sciences

McMaster University
Hamilton, ON
2027

High School Diploma -

Bishop Tonnos CSS
Ancaster, ON
06.2023

Skills

  • Customer Service
  • Employee Training
  • Cash Handling
  • Team Leadership
  • Effective Communication
  • Problem-Solving

Volunteering

Green Venture - Depave Initiative | July - August 2022

  • Planted flowers and trees in formerly paved areas of Hamilton.
  • Worked alongside team to maintain and weed these areas.



McMaster University - Summer Camp Leader in Training | July 2019

  • Organized and led a broad range of athletic activities catering to young campers.
  • Ensured safety of campers at all moments during activities.
  • Gained valuable skills in leadership, teamwork, and communication.

Timeline

Crew Trainer

McDonald's
08.2022 - 01.2024

Life Sciences

McMaster University

High School Diploma -

Bishop Tonnos CSS

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Michael Frlan