Michael Florence

Eagles Landing, Blue Oak, Sukai, Event Center:

serving and bartending ranging from high end dinner service, full service late night bartending, upper-end clientele drink mixology, and special events crafting many cocktails.

• Mixed cocktails and crafted specialty drinks for diverse clientele.
• Provided excellent customer service and maintained positive guest interactions.
• Managed inventory and restocked supplies to ensure efficient bar operations.

• Maintaining highest standards of table service, while assisting all facets of the restaurant
• Serving drinks promptly and food hot
• Handling of 15 or more tables while catering to every guest’s specific needs
• Treating every table in the restaurant as if it was my own
• Helping other servers, expeditors, to-go or bar when backed up
• Resolving any guest complaint with patience and professionalism to ensure that they will leave wanting to return to this restaurant

• Provided exceptional service to high volume of daily customers.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.

• Provided exceptional service to high volume of daily customers.
• Took orders from customers accurately and in a timely manner.
• Handled money transactions accurately while following company procedures for handling cash payments.

• Managed seating arrangements, optimizing table flow during peak hours.
• Greeted and welcomed guests, ensuring a positive dining experience.
• Collaborated with servers to communicate guest needs and preferences.