Michael Fitz-Calitri
Pincourt,Quebec
Summary
Youth Protection Educator with a strong background in crisis intervention and rehabilitation. Experienced in helping diverse clients meet their needs and overcome personal challenges. Proven leader with an excellent ability to handle stress and high-pressure situations. Passionate about serving others, pursuing further professional development in social services to create lasting positive impacts in the community.
Overview
8
8
years of professional experience
Work History
Educator
CIUSSS - Batshaw Youth And Family Centers
04.2023 - Current
- Educate clients within the youth protection system in accordance with the programs established in collaboration with the existing professional team to reintegrate clients into society.
- Collaborate with parents and clinical staff to develop personalized programs and interventions that suit clients needs and goals.
- Apply educational techniques by utilizing activities of daily living, by organizing, coordinating, and animating the activities to ensure the learning and acquisition of adequate attitudes and behaviors.
- Observes and analyses the behavior of clients. Participates in the evaluation of their needs and abilities, and records their progress in the appropriate documents.
Psychosocial Intervention Worker
Le Boulevard
10.2022 - 04.2023
- Reintegrate schizophrenic's into society through careful program monitoring and development of prosocial behavior and attitudes.
- Develops intervention strategies in problematic situations in accordance with approaches targeted by the program.
- Organizes and supports animation of activities with specific content according to needs of residents.
- Participates in meetings to discuss cases or follow up on intervention plans with other professionals internally or with partners.
- Supports communication between clinical/care team members.
Sergeant Security Agent
Securitas
06.2018 - 10.2022
- Responded immediately in emergency situations, applying de-escalation techniques and CPR and First Aid training.
- Updated shift logs and produced daily reports outlining security activities and specific incidents.
- Oversight of introduction and training of over 15 newly hired officers.
- Collaborated with other services/organizations to ensure personalized assistance and detail-oriented interventions.
Security Guard
ASAP Secured
12.2017 - 03.2018
- Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public.
- Prepared regular written logs and incident report at close of each shift for distribution.
- Responded quickly to incidents and assessed active situations for security concerns.
Cashier
Tim Hortons
05.2016 - 07.2016
- Provided quality service by quickly receiving and delivering orders to over 100 clients per shift.
- Multitasking variety of tasks such as working in a team, managing cash, client service and preparing orders.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Arts - Human Relations
Concordia University
Montreal, QC12.2023
Certificate - Community Service
Concordia University
Montreal, QC12.2022
Certificate - Français En Milieu Professionnel
Vanier College
Montreal, ON11.2019
DEC - Police Technology
John Abbott College
Montreal, QC12.2018
Skills
- Crisis Response
- Client Goal Planning
- Facilitation and Leadership
- Psychosocial Rehabilitation
- Mentoring Youth
- Conflict Resolution
Volunteering
Big Brothers Big Sisters 09/2020-Present
Assisting with the development of a youth member in the local community through mentorship and companionship.
West Island Readaptation Center 09/2018-12/2019
Reintegration of persons with developmental disabilities and/or autism spectrum disorder into society through the use of social interaction and communication techniques.
Projet Communautaire Pierrefonds 10/2020-12/2020 and 02/2017-06/2017
Managed a group of over 30 elementary students by facilitating afterschool homework assistance and through the planning and implementation of interactive activities.
Police Technology 09/2014-12/2018
Provided assistance in collaboration with the Police Technology program with a variety of local community events and fundraiser's.
Timeline
Educator
CIUSSS - Batshaw Youth And Family Centers
04.2023 - Current
Psychosocial Intervention Worker
Le Boulevard
10.2022 - 04.2023
Sergeant Security Agent
Securitas
06.2018 - 10.2022
Security Guard
ASAP Secured
12.2017 - 03.2018
Cashier
Tim Hortons
05.2016 - 07.2016
Bachelor of Arts - Human Relations
Concordia University
Certificate - Community Service
Concordia University
Certificate - Français En Milieu Professionnel
Vanier College
DEC - Police Technology
John Abbott College
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