Michael Fitz-Calitri
Pincourt,Quebec
Summary
Youth Protection Educator with a strong background in crisis intervention and rehabilitation. Experienced in helping diverse clients meet their needs and overcome personal challenges. Proven leader with an excellent ability to handle stress and high-pressure situations. Passionate about serving others, pursuing further professional development in social services to create lasting positive impacts in the community.
Overview
8
8
years of professional experience
Work History
Educator
CIUSSS - Batshaw Youth And Family Centers
5 Weredale Park Rue, Westmount, QC H3Z 1Y5
04.2023 - Current
- Educate clients within the youth protection system in accordance with the programs established in collaboration with the existing professional team to reintegrate clients into society.
- Collaborate with parents and clinical staff to develop personalized programs and interventions that suit clients needs and goals.
- Apply educational techniques by utilizing activities of daily living, by organizing, coordinating, and animating the activities to ensure the learning and acquisition of adequate attitudes and behaviors.
- Observes and analyses the behavior of clients. Participates in the evaluation of their needs and abilities, and records their progress in the appropriate documents.
Psychosocial Intervention Worker
Le Boulevard
5900 Decarie Blvd. Montréal, QC H3X 2J7
10.2022 - 04.2023
- Reintegrate schizophrenic's into society through careful program monitoring and development of prosocial behavior and attitudes.
- Develops intervention strategies in problematic situations in accordance with approaches targeted by the program.
- Organizes and supports animation of activities with specific content according to needs of residents.
- Participates in meetings to discuss cases or follow up on intervention plans with other professionals internally or with partners.
- Supports communication between clinical/care team members.
Sergeant Security Agent
Securitas
1980 Sherbrooke St W, Montreal, Quebec H3H 1E3
06.2018 - 10.2022
- Responded immediately in emergency situations, applying de-escalation techniques and CPR and First Aid training.
- Updated shift logs and produced daily reports outlining security activities and specific incidents.
- Oversight of introduction and training of over 15 newly hired officers.
- Collaborated with other services/organizations to ensure personalized assistance and detail-oriented interventions.
Security Guard
ASAP Secured
1255 Rue Peel Suite 1101, Montréal, QC H3B 2T9
12.2017 - 03.2018
- Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public.
- Prepared regular written logs and incident report at close of each shift for distribution.
- Responded quickly to incidents and assessed active situations for security concerns.
Cashier
Tim Hortons
14810 Pierrefonds Blvd., Pierrefonds, Quebec H9H 4
05.2016 - 07.2016
- Provided quality service by quickly receiving and delivering orders to over 100 clients per shift.
- Multitasking variety of tasks such as working in a team, managing cash, client service and preparing orders.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Bachelor of Arts - Human Relations
Concordia University
Montreal, QC12.2023
Certificate - Community Service
Concordia University
Montreal, QC12.2022
Certificate - Français En Milieu Professionnel
Vanier College
Montreal, ON11.2019
DEC - Police Technology
John Abbott College
Montreal, QC12.2018
Skills
- Crisis Response
- Client Goal Planning
- Facilitation and Leadership
- Psychosocial Rehabilitation
- Mentoring Youth
- Conflict Resolution
Volunteering
Big Brothers Big Sisters 09/2020-Present
Assisting with the development of a youth member in the local community through mentorship and companionship.
West Island Readaptation Center 09/2018-12/2019
Reintegration of persons with developmental disabilities and/or autism spectrum disorder into society through the use of social interaction and communication techniques.
Projet Communautaire Pierrefonds 10/2020-12/2020 and 02/2017-06/2017
Managed a group of over 30 elementary students by facilitating afterschool homework assistance and through the planning and implementation of interactive activities.
Police Technology 09/2014-12/2018
Provided assistance in collaboration with the Police Technology program with a variety of local community events and fundraiser's.
Timeline
Educator
CIUSSS - Batshaw Youth And Family Centers
04.2023 - Current
Psychosocial Intervention Worker
Le Boulevard
10.2022 - 04.2023
Sergeant Security Agent
Securitas
06.2018 - 10.2022
Security Guard
ASAP Secured
12.2017 - 03.2018
Cashier
Tim Hortons
05.2016 - 07.2016
Bachelor of Arts - Human Relations
Concordia University
Certificate - Community Service
Concordia University
Certificate - Français En Milieu Professionnel
Vanier College
DEC - Police Technology
John Abbott College