Michael Evans
Tofino,British Columbia / Colombie Britanique
Overview
14
14
years of professional experience
1
1
Certification
Work History
Golf Pro Shop and Events Manager
Long Beach Golf Course
03.2018 - Current
- Managed daily operations of the golf facility, maintaining a clean, organized environment for members and guests.
- Created a welcoming atmosphere by greeting members and guests warmly, providing exceptional service, and addressing any concerns promptly.
- Increased membership retention through exceptional customer service and timely resolution of member concerns.
- Collaborated with food and beverage team to create seamless special event experiences for clients hosting outings at the facility.
- Boosted pro shop sales by implementing effective merchandising strategies and offering expert product recommendations.
Restaurant Manager, Fine Dining Server and Bartend
Schooner Restaurant
05.2013 - 09.2021
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Fine Dining Server and Maitre'd
Wickaninnish Relais and Chateau
05.2011 - 05.2012
- Suggested wine pairings to go with specific menu items.
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
Education
Bachelor of Arts - Film And Video Production
UVIC
Victoria, BCCertification
Food safe, serving it right . first aid and CPR
WSET level 3 Som
Food and wine pairing, regions and overall knowledge of great Vino
Timeline
Golf Pro Shop and Events Manager
Long Beach Golf Course
03.2018 - Current
Restaurant Manager, Fine Dining Server and Bartend
Schooner Restaurant
05.2013 - 09.2021
Fine Dining Server and Maitre'd
Wickaninnish Relais and Chateau
05.2011 - 05.2012
Bachelor of Arts - Film And Video Production
UVIC
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