Michael Eng
Orangeville,ON
Summary
Dynamic Field Technician with a proven track record at Point To Point Communications, excelling in problem-solving and organization. Adept at enhancing customer satisfaction through effective communication and timely support. Committed to workplace safety and skilled in systematic diagnostics, ensuring efficient operations and high-quality service delivery.
Strong background in field operations and technical troubleshooting. Proven ability to resolve complex issues and ensure optimal equipment performance. Demonstrated expertise in diagnostics and repair, combined with effective communication skills to support team collaboration and client satisfaction.
Overview
7
7
years of professional experience
4
4
Certification
Work History
Field Technician
Point To Point Communications
02.2025 - 09.2025
- Operated and maintained tools for installation and repair tasks in field environments.
- Documented service reports detailing repairs, maintenance, and customer feedback for future reference.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Assisted in troubleshooting equipment issues through systematic diagnostics and testing procedures.
- Supported senior technicians by preparing sites and organizing tools for efficient workflow.
- Learned safety protocols and adhered to industry standards during on-site operations.
Field Service Technician
UTS Consultants
04.2024 - 08.2024
- Collaborated with team members to troubleshoot technical problems, enhancing customer satisfaction.
- Conducted pole inspections and on site hazard detection so customers can be informed of discrepancies and issues with hydro poles
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Followed safety procedures to avoid injuries in field.
- Assisted in inventory management of parts and tools, contributing to effective resource allocation.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Line Worker
Honda Manufactoring of Canada
04.2023 - 08.2023
- Operated machinery to assemble products efficiently and consistently.
- Maintained quality control standards during production processes to ensure product integrity.
- Followed safety protocols diligently to uphold workplace safety and minimize risks.
- Assisted in training new employees on operational procedures and equipment usage.
- Adapted quickly to changing production demands and priorities throughout shifts.
Sous Chef
BlackBirch Restaurant
09.2018 - 08.2022
- Assisted in preparing and executing daily menu items under head chef guidance.
- Maintained kitchen cleanliness and organization, adhering to safety and hygiene standards.
- Supported inventory management by tracking ingredient availability and freshness.
- Collaborated with team members to ensure timely food service during peak hours.
Education
High School Diploma -
Westside Secondary School
Orangeville, ON06-2020
Skills
- Workplace safety
- Communication
- Problem Solving
- Organization
- Time Management
- Adaptability
Accomplishments
Worked at 300ft on radio towers installing AP'S and BH Units.
Installed Radio Systems including base radios, air to ground antenna systems, and portable radios for Fire departments and OPP of Simcoe County.
Completed many wireless communication contracts for businesses of Simcoe County including cell booster installation, indoor and outdoor antenna systems, and camera systems involving running cable and programming for customer needs.
Languages
English
Certification
First Aid Training Certificate
Working at Heights Training Certificate
Elevated Work Platform Safety Awareness Training
Fall Protection/High Elevation Aerial Rescue Training Certificate
Interests
- Gym Workouts
- Running (5km, 10km, 20km)
- CrossFit
- Physical Fitness and Wellness
- Guitar
- Cooking
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Reading
- Hockey
Timeline
Field Technician
Point To Point Communications
02.2025 - 09.2025
Field Service Technician
UTS Consultants
04.2024 - 08.2024
Line Worker
Honda Manufactoring of Canada
04.2023 - 08.2023
Sous Chef
BlackBirch Restaurant
09.2018 - 08.2022
High School Diploma -
Westside Secondary School
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