Michael EDOU
Gatineau,Québec
Summary
User-minded Web Developer prioritizes usability and adaptability during projects. Designs sites and apps to attract users with aesthetically pleasing interfaces and exceptional UX elements. Comfortable working within large-scale collaborations or on individually-developed assets.
Overview
5
5
years of professional experience
Work History
Web Developer
Government of Canada - Environment and Climate Change Canada
Gatineau , QC
2023.07 - 2023.09
- Redesigned sites to enhance navigation and improve visual appeal.
- Designed visual and graphic images to use on multiple platforms.
- Maintained strong education in latest technologies, software and hardware products for use in various projects.
- Directed design, writing and production of page content to fulfill project demands and satisfy customer needs.
- Reviewed information and elements regularly on websites and pages for accuracy and functionality.
- Completed design projects to meet budget, equipment, performance and legal requirements.
- Translated concepts into user flows, wireframes, mockups and prototypes to promote positive intuitive designs, site interactions and user experiences.
- Conducted backups of Web files to local directories to prevent data loss.
Web Designer
Seed your Business
Ottawa , ON
2022.08 - 2023.05
- Designed websites, portals and large-scale web applications for multiple clients.
- Checked copywriting, image design, banners and other features for blending within site content and reviewed graphics for cohesive aesthetics.
- Developed site content and graphic by coordinating with copywriters and graphic artists.
- Developed easy-to-use interfaces that complied with project and client specifications.
- Added enhancements and new features to older websites, implementing user-friendly designs.
- Developed creative graphics by collaborating with graphic artists and copywriters.
- Worked closely with product managers, visual designers and development team to appropriately evolve designs from concept to launch.
- Promoted company's mission and vision through creation of web images and visuals focused on key products and services.
Web Developer
Groupe Batteur Amerique du Nord
Montreal , QC
2021.08 - 2022.02
- Collaborated with UI and UX personnel to develop friendly and usable websites and web-based software.
- Built layouts according to customer parameters using HTML5 and CSS3.
- Collaborated with colleagues across WordPress, ExpressionEngine and Magento.
- Repaired issues causing site crashes, resulting in elevated uptime and increased sales.
- Implemented backup system to protect site from outages, data loss and data corruption.
IT Manager
Groupe Batteur Amerique du Nord
Montreal , QC
2021.08 - 2022.02
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Assessed system needs, improved design processes and enabled systems to align more closely with business expectations.
- Maintained strong knowledge of applicable regulations to guarantee that designs, operations and IT systems met those requirements.
- Provided technology consultation for growing businesses, making recommendations and upgrading existing systems.
IT Project Manager/IT Director
Concours Gpat
Gatineau , QC
2019.09 - 2022.02
- Created centralized configuration management plans for multi-site businesses, prioritizing standardized system frameworks to ease future support deployments.
- Handled special web projects designated by senior developer and chief marketing officer.
- Collaborated with colleagues across CMS such as WordPress.
- Developed unique website and logo using Adobe Illustrator to strengthen company brand and identity.
- Built layouts according to customer parameters using HTML5 and CSS3.
- Leveraged proficiency in Adobe Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
Sales Advisor I/Technical Support Representative
Apple
Ottawa , ON
2021.05 - 2021.08
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Technical Support Advisor
Apple
Ottawa , ON
2019.10 - 2020.02
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
- Documented customer complaints and inquiries for use in technical documentation and bug tracking.
- Updated software versions with patches and new installations to protect users.
Warehouse Associate
Bunzl Canada
Québec , QC
2019.04 - 2019.08
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
Cashier
Bulkbarn
Gatineau , QC
2018.09 - 2019.04
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
Education
Advanced Diploma - Computer Engineering Technology – Computer Science
Algonquin College
Ottawa, ON10.2020
Associate Level - Computer Science
Ivy Tech Community College
United States Of America12.2017
High school Diploma - Mathematics, Chemistry and Physics
College Catholique Pere Aupiais
Benin2014
Skills
- WordPress
- CPanel Management Expert
- Wix
- Webflow
- Graphic and Media Design
- HTML 5 & CSS
- Scripting Languages: PHP, Python, Javascript
- Front-End Programming: HTML5, CSS3, AJAX
- Adobe Premiere - Adobe illustrator - Adobe Photoshop
- Canva
- Creative Cloud expert
- Back-End and Database Skills : mySQL
- JS Frameworks: React, Angular, Vue
Timeline
Web Developer
Government of Canada - Environment and Climate Change Canada
2023.07 - 2023.09
Web Designer
Seed your Business
2022.08 - 2023.05
Web Developer
Groupe Batteur Amerique du Nord
2021.08 - 2022.02
IT Manager
Groupe Batteur Amerique du Nord
2021.08 - 2022.02
Sales Advisor I/Technical Support Representative
Apple
2021.05 - 2021.08
Technical Support Advisor
Apple
2019.10 - 2020.02
IT Project Manager/IT Director
Concours Gpat
2019.09 - 2022.02
Warehouse Associate
Bunzl Canada
2019.04 - 2019.08
Cashier
Bulkbarn
2018.09 - 2019.04
Advanced Diploma - Computer Engineering Technology – Computer Science
Algonquin College
Associate Level - Computer Science
Ivy Tech Community College
High school Diploma - Mathematics, Chemistry and Physics
College Catholique Pere Aupiais
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