- Playing Sports
- Surfing
- Golf
- Cars
- Hiking
- Strategy Games
- Photography and editing
Michael Early
Mission Viejo
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Snooze AM Eatery. Proven ability to enhance guest experiences through effective communication and menu memorization. Recognized for maintaining cleanliness standards and fostering guest engagement, contributing to a welcoming dining atmosphere.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Snooze AM Eatery
11.2024 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted in training new servers on menu offerings and service standards.
Server
Antonucci's Italian and Seafood Restaurant
09.2023 - 11.2024
- Processed customer orders accurately using POS system, ensuring efficient transactions.
- Resolved guest inquiries and complaints swiftly to maintain satisfaction levels.
- Recommended menu items based on customer preferences, boosting overall sales.
- Supported team efforts during peak hours by managing multiple tables effectively.
Server
Coastal Kitchen
02.2022 - 08.2023
- Enhanced service quality by efficiently managing multiple tables simultaneously.
- Delivered food and beverages promptly while focusing on customer satisfaction.
- Utilized POS system for order placement, bill management, and complimentary items.
- Facilitated smooth teamwork during busy shifts for optimal guest experiences.
Solar Sales Representative
Neotric Power
08.2020 - 01.2022
- Enhanced client satisfaction by conducting tailored energy assessments for solar solutions.
- Educated customers on solar technology, promoting informed and confident purchasing decisions.
- Strengthened customer relationships, resulting in increased client retention and loyalty.
- Coordinated with installation teams to ensure timely and efficient project execution.
Server
Mothers Market and Kitchen
02.2019 - 03.2020
- Strengthened customer loyalty through fostering warm relationships with regular patrons.
- Ensured smooth service transitions by performing opening and closing duties efficiently.
- Boosted customer satisfaction by providing prompt, personalized service to guests.
- Maintained a clean, orderly dining area for enhanced guest experiences.
Education
No Degree - Business And Real Estate
Saddleback College
Mission Viejo, CAHigh School Diploma -
Santa Margarita Catholic High School
Santa Margarita, CA06-2017
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Menu memorization
- High volume dining
- Food safety practices
- Table bussing
- Dining area maintenance
Interests
Certification
Food Handlers Certification
TABC Certified
Timeline
Server
Snooze AM Eatery
11.2024 - Current
Server
Antonucci's Italian and Seafood Restaurant
09.2023 - 11.2024
Server
Coastal Kitchen
02.2022 - 08.2023
Solar Sales Representative
Neotric Power
08.2020 - 01.2022
Server
Mothers Market and Kitchen
02.2019 - 03.2020
No Degree - Business And Real Estate
Saddleback College
High School Diploma -
Santa Margarita Catholic High School