Summary
Overview
Work History
Skills
Certification
Languages
Interests
Timeline
Generic

MICHAEL DIAZ

Walnut Creek

Summary

Versatile Professional with Expertise in Material Handling, Clerical Functions, & Customer Service Excellence A seasoned professional with 10 years of accomplished experience across material handling, maintenance, clerical, and customer service domains. Adept at optimizing operational efficiency through attention to detail and a proactive approach. Proven track record of navigating diverse responsibilities, from managing inventory and ensuring equipment functionality to delivering exceptional customer interactions. Known for unwavering reliability, exceptional teamwork, and a commitment to excellence. Ready to leverage a wealth of expertise to drive success within a dynamic and growth-focused organization. Technical proficiencies in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Suite, and Smartsheet.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Mechanic

Nutcracker Therapeutics
11.2022 - 06.2024
  • Provided maintenance support and technical expertise for a range of new/existing equipment and utility systems.
  • Delivered support in various domains including plumbing, electrical, HVAC, carpentry, and roofing.
  • Served as the primary responder for the REES system, a critical component of maintaining cGMP compliance.
  • Conducted daily, weekly, and monthly rounds for chemical handling, freezer maintenance, and preventative maintenance.
  • Collaborated with cross-functional stakeholders, including directors, scientists, contractors, and vendors.

Material Handler

Nutcracker Therapeutics
04.2022 - 11.2022
  • Executed package checks and ensured smooth physical movement to designated locations.
  • Drove shipping operations forward by spearheading tasks such as creating mailing labels and processing shipments.
  • Demonstrated dedication to handling diverse materials, ranging from highly corrosive to BSL2-designated substances.
  • Employed adeptness in working with a spectrum of materials, including chemicals, temperature-sensitive compounds, and time-sensitive substances; mastered cryogenic materials, dry ice, and liquid nitrogen.
  • Built and sustained strategic partnerships with vendors including UPS, FedEx, and others.
  • Assumed the crucial responsibility of maintaining a comprehensive material log for the GMP facility.

Metal Stud Frame Carpenter

KHS&S Contractors
08.2018 - 02.2021
  • Channeled expertise in metal stud frame and foundation operations to deliver $100 million San Francisco high rises.
  • Navigated an array of tools and equipment and manipulated them with a blend of expertise and finesse.
  • Upheld strict safety protocols and regulatory standards throughout all stages of construction.

Distribution Window & Mark-Up Clerk

U.S. Postal Service
12.2014 - 12.2017
  • Ensured the timely and accurate processing of a high volume of mail and packages.
  • Exemplified exceptional customer service at the distribution window.
  • Partnered with fellow clerks to ensure coordinated and error-free mail handling.
  • Navigated complex postal regulations and guidelines by verifying addresses, postage, and packaging.
  • Addressed mail-related concerns and discrepancies with tact and efficiency.

Line Cook/Prep Cook

Whole Foods Market
02.2013 - 12.2014
  • Managed a high-volume service environment by catering to an average of 200-400 customers on a daily basis.
  • Prioritized food safety by diligently labeling, dating, and storing items in designated areas.
  • Adeptly followed HACCP rules and procedures to ensure a secure and compliant kitchen environment.

Skills

  • Customer Service
  • Inventory Management
  • Problem Solving
  • Equipment Maintenance
  • Administrative Support
  • Multitasking
  • Time Management
  • Preventive Maintenance
  • Team Collaboration
  • Records Management
  • Compliance & Regulations

Certification

  • Forklift Operator
  • OSHA 10
  • DOT

Languages

Spanish
Limited Working

Interests

  • Supporting STEM education initiatives and mentorship programs
  • Tech enthusiast, passionate about exploring the latest advancements and innovations

Timeline

Mechanic

Nutcracker Therapeutics
11.2022 - 06.2024

Material Handler

Nutcracker Therapeutics
04.2022 - 11.2022

Metal Stud Frame Carpenter

KHS&S Contractors
08.2018 - 02.2021

Distribution Window & Mark-Up Clerk

U.S. Postal Service
12.2014 - 12.2017

Line Cook/Prep Cook

Whole Foods Market
02.2013 - 12.2014

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MICHAEL DIAZ