Michael Dias
Toronto,ON
Overview
8
8
years of professional experience
Work History
Lot Attendant
KenShaw Toyota
11.2020 - Current
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
- Followed safety protocols for personal, guest and automobile safety.
- Demonstrated commitment to customer satisfaction while handling valet services during busy dealership events or peak hours.
- Supported overall cleanliness of facility through light custodial duties including trash removal, sweeping walkways, or cleaning windows when necessary.
Lot Attendant
Toronto Hyundai
09.2019 - 09.2020
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
- Coordinated with service department on vehicle pick-up and delivery, ensuring timely completion of maintenance or repairs for customer satisfaction.
- Increased efficiency of dealership operations by coordinating the movement and organization of inventory on the lot.
- Parked and retrieved cars according to customer needs.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Sales Associate
Canadian Tire
02.2016 - 09.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Bishop Marrocco/Thomas Merton Catholic Secondary School
Toronto, ON06.2017
Skills
- Problem-solving skills
- Customer Service
- Multi-tasking strength
- Teamwork and Collaboration
- Time Management
Timeline
Lot Attendant
KenShaw Toyota
11.2020 - Current
Lot Attendant
Toronto Hyundai
09.2019 - 09.2020
Sales Associate
Canadian Tire
02.2016 - 09.2019
High School Diploma -
Bishop Marrocco/Thomas Merton Catholic Secondary School
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