Michael Diamond
Oceanside,CA
Summary
Accomplished Geospatial Intelligence Analyst with a proven track record of enhancing operational efficiency by automating GIS processes and leveraging ArcGIS Pro software expertise. Demonstrated leadership in managing high-performing teams at MobileOne, LLC., and driving sales through expert data analysis and customer relationship management. Proficiently skilled in sales, communication, negotiation, conflict resolution, management, delegation, scheduling, planning, coordinating, training, teaching, cartography, specialized Python scripting (ArcPy), with a knack for strategic decision-making, cross-functional collaboration and problem solving.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Geospatial Intelligence Analyst
United States Marine Corps
09.2020 - Current
- Streamlined the geospatial intelligence process by developing efficient workflows and automating repetitive tasks.
- Identified potential threats through pattern-of-life analysis, enabling proactive security measures implementation.
- Leveraged advanced GIS software and technologies to perform complex spatial analyses effectively, enhancing overall results quality.
- Managed multiple projects simultaneously while adhering to strict deadlines, ensuring timely delivery of essential information.
- Supported military operations with timely and accurate geospatial intelligence, aiding in strategic decision making.
- Participated in cross-functional teams to address broader intelligence requirements, offering geospatial expertise for enhanced situational understanding.
- Conducted terrain analysis for optimal route planning, reducing risks associated with difficult terrain features.
Retail Sales Manager
MobileOne, LLC.
05.2017 - 07.2020
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.
- Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
Restaurant Manager
David's Burgers
05.2015 - 05.2017
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Education
Bachelor of Arts - History
Southern New Hampshire University
Hooksett, NH06.2025
Associate of Arts - Psychology
University of Arkansas, Pulaski Technical College
North Little Rock, AR05.2018
High School Diploma -
Calvary Academy
North Little Rock, AR05.2017
Skills
- GIS ( Geographic Information Systems) Analysis
- ArcGIS Pro Software & ArcGIS Suite
- Cartography
- Data Management
- Python Scripting (ArcPy)
- Terrain analysis
- Product Request Communication and Dissemination
Accomplishments
Developed the Geospatial Intelligence - Topographic discipline within the Filipino Marine Corps with a 10-day training seminar as the primary instructor for over 60 Filipino Marines.
Certification
- GEOINT proficiency certification - fundamentals. (NGA)
Timeline
Geospatial Intelligence Analyst
United States Marine Corps
09.2020 - Current
Retail Sales Manager
MobileOne, LLC.
05.2017 - 07.2020
Restaurant Manager
David's Burgers
05.2015 - 05.2017
Bachelor of Arts - History
Southern New Hampshire University
Associate of Arts - Psychology
University of Arkansas, Pulaski Technical College
High School Diploma -
Calvary Academy
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