Michael Desylva
Saint John,NB
Summary
Professional and experienced in maintenance and personal support work. Looking for a full or part-time position with a company or organization which will allow me to utilize my skills and strengths to excel and provide quality care and service. Responsible individual who brings a great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
25
25
years of professional experience
Work History
Delivery Driver
Big Daddy's Pizza
06.2021 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Maintenance Attendant
Rocmaura Nursing Home
09.2015 - 06.2021
- Maintained the interior and exterior of the building
- Record management - tracked and managed requisition forms for work orders
- Repaired furniture and equipment
- Inspected oil and smoke alarms, replaced or repaired parts and motors of various equipment
- Repaired walls and paint, maintained floors
- Performed plumbing duties as necessary
- Set up and tear-down for events - heavy lifting, bending
- Snow removal and lawn maintenance
- Directed and oversaw outside contractors
- Fulfilled other duties requested by management.
- Troubleshot mechanical issues to quickly identify problems and implement appropriate solutions.
- Maintained accurate records of all maintenance activities, enabling better planning for future needs.
- Conducted regular training sessions for fellow staff members on best practices in equipment handling and safety protocols.
- Demonstrated agility in adapting to changing priorities while maintaining focus on overall facility efficiency goals.
- Completed minor carpentry projects to repair damaged fixtures or improve facility aesthetics.
- Provided excellent customer service when addressing tenant concerns or requests related to building maintenance.
Resident Attendant
Rocmaura Nursing Home
04.2008 - 09.2015
- Worked with a team and independently to provide quality care to residents
- Supported clients with feeding, toileting, personal hygiene, and treatments
- Transported and positioned residents as needed
- Performed other duties requested by the charge nurse.
- Enhanced resident well-being by providing compassionate care and assistance with daily living activities.
- Facilitated smooth transitions between shifts by maintaining detailed documentation of resident care and progress.
- Handled emergency situations calmly and professionally while adhering to established protocols.
- Promoted a positive community atmosphere by fostering strong relationships with residents and their families.
- Assisted residents with mobility challenges, utilizing assistive devices as needed to promote independence and safety.
- Contributed to the ongoing improvement of facility procedures by participating in staff meetings and offering constructive feedback.
Warehouse Associate
Maritime Ontario Freight
01.1999 - 01.2007
- Loaded and unloaded trailers
- Operated forklift
- Worked safely with fragile, dangerous, and temperature-sensitive goods
- Aided Canadian Customs Agency with inspections of containers
- Maintained a clean and organized warehouse.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
Education
Personal Support Worker Diploma - Personal Support Worker
Compu College
212 McAllister Dr, Saint John NB06.2008
High School Diploma -
New Brunswick Community College
NBCC 06.2000
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
References
- Justin Cole, Terminal Manager, Maritime Ontario Freight, 506-639-3205
- Carrie Merrit, Nurse, Rocmaura Nursing Home, 506-608-1903
- Leo Garrett, Big Daddy's Pizza, 506-566-6908
Languages
English
Timeline
Delivery Driver
Big Daddy's Pizza
06.2021 - 01.2024
Maintenance Attendant
Rocmaura Nursing Home
09.2015 - 06.2021
Resident Attendant
Rocmaura Nursing Home
04.2008 - 09.2015
Warehouse Associate
Maritime Ontario Freight
01.1999 - 01.2007
Personal Support Worker Diploma - Personal Support Worker
Compu College
High School Diploma -
New Brunswick Community College
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