Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Michael Daniel

Mississauga,ON

Summary

Organized and dedicated individual with proven track record of providing exceptional customer relations and service in fast paced environments. Offering keen attention to details and strong decision making skills to manage multiple, concurrent task. Self motivated work ethic with ability to perform effectively in independent or team environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Representative

Cobra Comfort
01.2023 - 01.2024
  • Negotiated and closed deals with clients
  • Utilized creative problem-solving skills to resolve customer issues
  • Traveled to customer's home and contractors job sites within the GTA
  • Sold Hvac Equipment; AC unit, furnaces, hot water tanks, heat pumps
  • Analyzed customer feedback to identify areas of improvement.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Managed the sales of HVAC products, specifically air conditioning units, furnaces, hot water tanks, and heat pumps to meet assigned territory sales plans.
  • Forged strong partnerships with industry influencers to elevate brand reputation within the market.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Expanded customer base through cold calling, networking, and relationship building.

Construction Lead Hand

Royal Drain. Co
09.2018 - 01.2024
  • Performed construction duties and responsibilities in a fast paced environment
  • Work include; forming/finishing concrete, framing, waterproofing, interlocking, landscaping and underpinning
  • Prepared, maintained and monitored detailed progress reports of construction projects
  • Conducted daily site walks and inspections
  • Coordinated with contractors, suppliers and other professionals to ensure efficient workflow.
  • Coordinated team tasks to complete projects on time and within budget constraints.
  • Enhanced production efficiency by streamlining processes and implementing best practices.
  • Collaborated with cross-functional teams for successful project completion, strengthening interdepartmental relationships.
  • Adapted quickly to changing priorities, ensuring seamless transitions between tasks without compromising deadlines or quality standards.
  • Streamlined construction processes by implementing efficient project management strategies.
  • Led and monitored construction, equipment installation and inspections.
  • Developed strong relationships with subcontractors, leading to efficient collaboration on complex construction projects.
  • Contributed innovative ideas during design phase discussions that led to cost-effective solutions while maintaining desired aesthetic appeal.

Field Service Engineer

416 Automation
05.2019 - 03.2020
  • Traveled to various cities in both Canada and U.S.A to service or construct many equipment's
  • Worked with both electrical and mechanical systems
  • Learned time management and troubleshooting skills under strict deadlines, able to read intermediate electrical and mechanical drawings
  • Resolved/Investigated customer issues quickly and efficiently
  • Followed all safety protocols and procedures.
  • Collaborated closely with cross-functional teams to ensure seamless integration of new technologies and systems.
  • Improved equipment reliability by conducting thorough field service repairs and maintenance tasks.
  • Fostered a safe working environment by adhering to strict safety protocols and promoting best practices among team members.
  • Provided expert technical assistance during installation projects, ensuring proper setup and alignment of complex machinery components.
  • Assisted sales teams with pre-sales consultations, helping to customize product offerings based on client requirements and expectations.

Machine Operator

Catania Worldwide
05.2018 - 09.2018
  • Operated on three different machines X-Cell, Eagle Box Erector, and Giro Bagger Packages
  • Performed multiple root cause analysis and problem solved solutions
  • Responsible for the day to day operation, programming, troubleshooting and maintenance of the bagging and box machines
  • Oversaw the setup and operations of equipment in the shop and developed processes to increase efficiency and ensure that all finished products met specifications.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.

Education

Advanced Diploma - Electroechanical Engineering (Automation & Robotics)

Humber College
Toronto, ON
04.2019

Advanced Diploma - Electromechanical Engineering

Humber College
Toronto, ON
04.2017

Skills

  • Working under strict deadlines
  • Customer/ Contractor Relationship
  • Team Collaboration
  • Troubleshooting
  • Knowledgeable with AutoCad and Solid works
  • Customer Service
  • Time Management
  • Strong Work Ethic
  • Proficient with Microsoft office
  • Proficient with Electrical and Mechanical systems

Certification

  • Workplace Hazardous Materials Information System (WHMIS)
  • Good Manufacturing Practices
  • Transportation of Dangerous Goods

Timeline

Sales Representative

Cobra Comfort
01.2023 - 01.2024

Field Service Engineer

416 Automation
05.2019 - 03.2020

Construction Lead Hand

Royal Drain. Co
09.2018 - 01.2024

Machine Operator

Catania Worldwide
05.2018 - 09.2018

Advanced Diploma - Electroechanical Engineering (Automation & Robotics)

Humber College

Advanced Diploma - Electromechanical Engineering

Humber College

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Michael Daniel