Michael Collins
Anaheim,CA
Summary
Dynamic glazier with a proven track record at Mission Viejo Glass, excelling in custom glass design and installation. Known for exceptional attention to detail and strong customer service, I consistently enhance client satisfaction while driving project success. My expertise in advanced glazing techniques and effective prioritization skills ensures high-quality results on time and within budget.
Professional tradesperson with deep expertise in glazing, specializing in installation and repair of glass structures. Known for collaborative approach and commitment to achieving outstanding results. Reliable and adaptable, with skills in precision cutting, fitting, and sealing of glass.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Glazier
Hour Glass & Mirror
03.2022 - 11.2024
- Promoted a safe working environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
- Implemented quality control checks throughout the course of each project, identifying issues early on to prevent costly rework later in the process.
- Organized maintenance schedules for company vehicles and equipment, reducing downtime due to mechanical issues.
- Negotiated contracts with vendors to secure competitive pricing on materials without sacrificing quality.
- Built strong relationships with clients through exceptional communication skills and attention to detail, resulting in repeat business and referrals.
- Handled customer inquiries promptly and professionally, addressing any concerns to promote customer satisfaction.
- Increased revenue by consistently meeting or exceeding sales targets for custom glass products and services.
- Communicated regularly with clients regarding project updates, addressing concerns promptly to maintain strong relationships.
- Trained and oversaw team of up to 6 members.
Mason
DMC Masonry Inc.
04.2020 - 01.2022
- Contributed to a positive work environment by maintaining open lines of communication, demonstrating respect for fellow team members, and offering assistance when needed.
- Prepared surfaces for work by smoothing imperfections on ground or with close structures.
- Applied hardening and sealing compounds to cure surface of concrete and waterproof or restore surfaces.
- Removed excess mortar and finished joints for uniform surface.
- Used straightedges and jointers to mold expansion joints and edges.
- Operated equipment such as forklifts to move bricks and supplies.
- Applied sealants or other protective coatings to waterproof or restore concrete surfaces.
- Skillfully used power tools such as pneumatic hammers, trowels, and grinders for efficient material shaping and surface finishing tasks.
- Read work orders and design drawings to determine work requirements and sequence of tasks.
- Collaborated with architects and general contractors to ensure cohesive project execution from initial planning to final inspection.
- Worked closely with clients throughout project duration to ensure their vision was accurately realized and address any concerns or changes that arose in realtime.
- Increased client satisfaction by completing projects on time and within budget constraints while maintaining high-quality craftsmanship.
- Assisted in estimating project costs by providing accurate measurements of materials needed for successful completion.
- Installed anchor bolts, steel plates and door sills in freshly poured concrete to provide decorative finish.
Glazier Foreman
Mission Viejo Glass
01.2010 - 08.2018
- Upheld exceptional standards of craftsmanship by rigorously inspecting completed installations to ensure compliance with industry guidelines and client specifications before signing off on projects.
- Conducted thorough risk assessments prior to initiating site works in order to identify potential hazards and devise appropriate mitigation strategies to minimize accidents/incidents occurrences.
- Maintained a clean working environment by enforcing strict housekeeping rules during all phases of construction or renovation projects involving glass installations.
- Boosted client satisfaction rates with meticulous attention to detail in glass installation, resulting in high-quality finishes.
- Spearheaded the evaluation and adoption of new technologies or techniques within the glazing trade, contributing to continuous improvement initiatives aimed at enhancing overall business performance.
- Prepared and submitted reports on job progress and safety conditions to upper management.
Education
Associate of Applied Business - Business
Saddleback College
Mission Viejo, CA01.2008
Skills
- Precision measurement
- Advanced glazing techniques
- Glazing systems
- Window fabrication
- Effective prioritization skills
- Measurement accuracy
- Physical strength and stamina
- Residential glass installation
- Construction processes
- Commercial glass installation
- Reliable and consistent
- Attentive to detail
- Customer service
Certification
Boom & Scissor Lift Certified
29 CFR 1910.178
29 CFR 1926.453
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Boom & Scissor Lift Certified
I have successfully completed Powered Industrial Lift Truck Operator Certification Course.
FORKLIFT CERTIFICATIONS
Languages
English
Full Professional
Timeline
Lead Glazier
Hour Glass & Mirror
03.2022 - 11.2024
Mason
DMC Masonry Inc.
04.2020 - 01.2022
Glazier Foreman
Mission Viejo Glass
01.2010 - 08.2018
Associate of Applied Business - Business
Saddleback College
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