Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Michael Cole

Saint John,NB

Summary

Adept Security Technician with a proven track record at Chubb Fire & Security, specializing in high-tech security system installations and critical problem-solving. Demonstrated excellence in CCTV installation and adaptability, ensuring 100% customer satisfaction.

Reliable Fire Alarm Technician skilled in reading blueprints and instructions to fully understand project scope. Hardworking employee identifies system issues and resolves problems. Smart and determined with highly developed decision-making skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Security Technician

Chubb Fire & Security
09.2023 - Current
  • Access control, CCTV, Intrusion system installation and service.
  • Provide security to financial institutions, government agencies, retailers.
  • Generated detailed reports on completed projects, highlighting any challenges faced during installation as well as recommendations for future improvements in processes or equipment choices.
  • Troubleshot complex technical issues quickly and efficiently, minimizing disruptions to client operations while maintaining high levels of customer satisfaction.
  • Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
  • Explained how to properly use security systems so that customers were knowledgeable.
  • Managed inventory effectively, ensuring all necessary parts were available for installations and repairs without delays or shortages.

Security Technician

Paladin Technologies
12.2023 - 10.2024
  • Access control, CCTV, Intrusion system installation and service.
  • Provided service to correctional institutions, boarder agencies, and retail outlets.
  • Generated detailed reports on completed projects, highlighting any challenges faced during installation as well as recommendations for future improvements in processes or equipment choices.
  • Troubleshot complex technical issues quickly and efficiently, minimizing disruptions to client operations while maintaining high levels of customer satisfaction.
  • Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
  • Explained how to properly use security systems so that customers were knowledgeable.
  • Managed inventory effectively, ensuring all necessary parts were available for installations and repairs without delays or shortages.

Security Technician

Chandler Sales
06.2021 - 12.2023
  • Access control, CCTV, Intrusion system installation and service.
  • Provider service to industrial manufacturers, retail outlets, and government agencies.
  • Generated detailed reports on completed projects, highlighting any challenges faced during installation as well as recommendations for future improvements in processes or equipment choices.
  • Troubleshot complex technical issues quickly and efficiently, minimizing disruptions to client operations while maintaining high levels of customer satisfaction.
  • Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
  • Explained how to properly use security systems so that customers were knowledgeable.
  • Managed inventory effectively, ensuring all necessary parts were available for installations and repairs without delays or shortages.

Property Maintenance Manager

Self Employment
01.2015 - 09.2018

Property maintenance services

Electrical Apprentice

Various Oilsands
12.2010 - 01.2015
  • Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
  • Terminated wiring and connected circuits with correct techniques.
  • Gained proficiency in operating various power tools such as drills, saws, crimpers, and wire strippers for efficient completion of electrical tasks.
  • Pulled EMT and PVC conduit wire according to plans and code requirements.
  • Supported project success by assisting with wiring layouts, conduit bending, circuit connections, and other essential tasks as directed by senior electricians.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Handled installation of electrical components by splicing, joining, and connecting wire.

Education

Diploma - Electrical, Electronics And Communications Engineering

NBCCSJ
Saint John, NB
06.2021

Diploma - Construction Electrician

Eastern Trades College
Saint John
12.2011

Skills

  • Alarm systems
  • Security system installation
  • Cable pulling
  • Testing and diagnosis
  • Warranty requirements
  • Installation and repairs
  • Security and burglar alarms
  • Fire alarm systems
  • Multitasking Abilities
  • Critical Thinking
  • Reliability
  • Multitasking
  • Computer Literacy
  • Professionalism
  • Adaptability
  • Circuit Repair
  • CCTV installation
  • Lock installation

Languages

English
Full Professional

Certification

  • Kantech manufacturer training in access control
  • Bosch manufacturer training in intrusion systems
  • AMAG manufacturer training in intrusion systems
  • Ccure manufacturer training in access control

Timeline

Security Technician

Paladin Technologies
12.2023 - 10.2024

Security Technician

Chubb Fire & Security
09.2023 - Current

Security Technician

Chandler Sales
06.2021 - 12.2023

Property Maintenance Manager

Self Employment
01.2015 - 09.2018

Electrical Apprentice

Various Oilsands
12.2010 - 01.2015
  • Kantech manufacturer training in access control
  • Bosch manufacturer training in intrusion systems
  • AMAG manufacturer training in intrusion systems
  • Ccure manufacturer training in access control

Diploma - Electrical, Electronics And Communications Engineering

NBCCSJ

Diploma - Construction Electrician

Eastern Trades College
Michael Cole