Summary
Overview
Work History
Education
Skills
Timeline
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Michael Colburn

ROHNERT PARK

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Market Development Representative

DocuSign
05.2022 - Current
  • Created and executed an active prospecting plan for multiple Account Executives, which generated over 110 qualified opportunities and over $211,642 in GNMRR($2,500,000) over 18 months.
  • Consistently exceeded quota all months in role, achieving an average career attainment of 106% to date.
  • Achieved Pinnacle Club in the role (FY22 Q4, FY23 Q1)
  • Recognized by management and my team for Top performer Oct. FY22, Q4 FY22, Q4 FY24.
  • Assumed multiple territories with varying degrees of development, secured existing customers, nurtured current customer relationships, and qualified new business.

SPECIALIST

APPLE INC
08.2019 - 05.2022
  • Evaluated customer information to develop potential solutions and explore issues while maintaining high quality service
  • Followed all company policies and procedures to deliver quality work
  • Interpreted clients’ needs and introduced products and services to fit personalized requirements
  • Actively trained and mentored new hires to ensure they provide quality service and meet store metrics by creating action plans.
  • Managed and resolved incidents according to service agreements.

PRODUCE CLERK

OLIVER’S MARKET
07.2014 - 08.2019
  • Greeted customers and offered to help locate produce items.
  • Stocked, rotated and faced products with attention to product quality and expiration dates.

Education

Bachelor of Science - Finance, Marketing

Sonoma State University
Rohnert Park, CA
06.2021

Associate of Science - Business Administration

Santa Rosa Junior College
Santa Rosa, CA
01.2019

Skills

  • Proficient in Microsoft Office, Google Suite, Adobe, Salesforce, Outreach, Zoominfo, Leadership Connect, LinkedIn Sales Navigator, GovWin
  • Excellent Customer Service
  • Problem Solving
  • Detail-Oriented
  • Decision Making
  • Quick Learner

Timeline

Market Development Representative

DocuSign
05.2022 - Current

SPECIALIST

APPLE INC
08.2019 - 05.2022

PRODUCE CLERK

OLIVER’S MARKET
07.2014 - 08.2019

Bachelor of Science - Finance, Marketing

Sonoma State University

Associate of Science - Business Administration

Santa Rosa Junior College

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