MICHAEL CHRONISTER
Long Beach
Summary
Customer-oriented professional with extensive experience in sales and customer service. Proven ability to thrive in fast-paced environments while maintaining attention to detail. Demonstrated success in driving strategic business growth and enhancing product marketing efforts. Skilled in building strong client relationships through tailored solutions and effective engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Manager
Freedom Forever Solar
06.2024 - Current
- Directed sales team to achieve quarterly sales goals and drive revenue growth.
- Fostered relationships with key clients to ensure high levels of customer satisfaction and loyalty.
- Conducted regular performance reviews and set development plans for team members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Certified Personal Trainer
Crunch Fitness
Fountain Valley
05.2022 - 05.2024
- Prospected and closed new clients to expand in-house business operations.
- Designed personalized fitness programs tailored to diverse client needs.
- Conducted one-on-one training sessions to optimize client performance.
- Demonstrated proper exercise techniques to promote safety and effectiveness.
- Monitored client progress, adjusting programs based on individual performance.
- Provided nutritional guidance to support comprehensive wellness objectives.
- Executed competitive market analysis to identify growth opportunities.
- Managed administrative tasks, including appointment scheduling and payment processing.
Customer Service Agent
OX Car Care
Irvine
12.2021 - 07.2022
- Handled customer service calls to address inquiries and provide assistance.
- Resolved customer issues while maintaining composure in high-pressure situations.
- Educated customers on service offerings to enhance understanding of available options.
- Collaborated with sales team to achieve targets through effective warranty sales.
- Utilized problem-solving skills to deliver solutions and improve customer satisfaction.
- Facilitated retention efforts by promoting warranties during phone interactions.
- Demonstrated patience and empathy when managing dissatisfied callers.
- Operated efficiently in a fast-paced call center environment.
Sales Associate
Staples
Seal Beach
09.2018 - 09.2020
- Handled cash transactions, securing thousands each night with precision.
- Ensured cleanliness and organization of workplace to enhance efficiency.
- Greeted customers to create welcoming shopping experiences.
- Sold warranties and pitched memberships to boost customer engagement.
- Stocked and organized store shelves for optimal product presentation.
- Coordinated deliveries on totes to streamline inventory management.
- Fulfilled customer needs with a focus on high-quality service.
Education
High School Diploma -
Millikan High School
Long Beach, CA06.2021
Skills
- In-person and remote sales
- Team management
- Attention to detail
- Quick learner
- Performance evaluation
- Time management
- Sales engagement strategies
- Sales coaching
- Customer rapport building
Affiliations
- Day Trading
- Basketball
- Gym
- Car Detailing
- Guitar
Certification
- NASM Certified Personal Trainer
References
References available upon request.
Timeline
Sales Manager
Freedom Forever Solar
06.2024 - Current
Certified Personal Trainer
Crunch Fitness
05.2022 - 05.2024
Customer Service Agent
OX Car Care
12.2021 - 07.2022
Sales Associate
Staples
09.2018 - 09.2020
High School Diploma -
Millikan High School