Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michael Chouinard

castlegar,British Columbia

Summary

Distinguished Pest Control Technician and Volunteer Firefighter at Tarrys and Robson Fire Dept, adept in chemicals handling and creative problem solving. Leveraged expertise to enhance customer retention and reduce chemical usage, achieving a zero safety incident record. Known for dependability and fostering strong client relationships, significantly mitigating pest-related issues for high-risk clients.

Overview

29
29
years of professional experience

Work History

Pest Control Technician

05.1995 - 08.2024
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Expanded knowledge of industry trends and innovations by attending annual conferences and completing continuing education courses regularly.
  • Increased customer retention rates, conducting follow-up visits to ensure pest issues were resolved.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Enhanced team efficiency with thorough training on latest pest control techniques and safety protocols.
  • Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
  • Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
  • Streamlined inventory management processes, ensuring timely delivery of necessary materials for scheduled services.
  • Inspected equipment for proper functionality to effectively facilitate application.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Inspected properties for signs of pests and identified infestation sources, ensuring thorough assessments.
  • Built strong relationships with clients by providing honest assessments and effective solutions to their pest problems.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Reduced chemical usage in treatments by implementing integrated pest management strategies, contributing to environmental sustainability.
  • Developed customized pest management plans for high-risk clients, significantly reducing their pest-related issues.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Optimized inventory management of pest control supplies, ensuring team was always prepared without excess expenditure.
  • Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
  • Achieved record of zero safety incidents by rigorously adhering to health and safety guidelines during pest control operations.

Volunteer Firefighter

Tarrys and Robson Fire Dept
09.1998 - 12.2013
  • Assessed and repaired fire extinguishers and various fire equipment for stations.
  • Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.
  • Supported strong relationships between the fire department and neighboring agencies through collaborative efforts during multi-unit training simulations.
  • Increased public awareness about fire safety through participation in community events and media interviews.
  • Demonstrated adaptability during crises by adjusting tactics based on changing conditions or new information.
  • Administered first aid and conducted emergent response management.
  • Expedited emergency response times by maintaining accurate knowledge of local streets, roads, and landmarks.
  • Enhanced internal communication within the department by contributing valuable input at regular meetings and debriefings.
  • Minimized risk of accidents on scene by following established protocols regarding traffic control management.

Education

High School Diploma -

Portage Collegiate Institute
Portage La Prairie, MB
06-1981

Skills

  • Chemicals handling
  • Clean driving record
  • Dependable and reliable
  • Safety protocols
  • Chemical handling
  • Valid [state] driver's license
  • Vehicle maintenance
  • Adaptable
  • Creative problem solving
  • Team mentoring
  • Company branding

Languages

English
Native or Bilingual

Timeline

Volunteer Firefighter

Tarrys and Robson Fire Dept
09.1998 - 12.2013

Pest Control Technician

05.1995 - 08.2024

High School Diploma -

Portage Collegiate Institute

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Michael Chouinard