Michael Choat
Arcata
Summary
Dynamic team leader with a proven track record at Tractor Supply Company, excelling in staff training and conflict resolution. Skilled in workflow management, I fostered a collaborative environment that enhanced team performance and safety. Recognized for delivering exceptional customer service as an Independent Contractor, driving repeat business through strong client relationships.
Overview
16
16
years of professional experience
Work History
Team Leader
Tractor Supply Company
08.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Team Member
Tractor Supply Company
03.2021 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Independent Contractor
Redwood Coastal Construction
01.2010 - 02.2020
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Education
No Degree - Construction Engineering
Castle Rock
Crescent City, CASkills
- Staff training
- Work Planning and Prioritization
- Coaching and mentoring
- Overseeing daily activities
- Safety
- Cash handling
- Technical support
- Sales expertise
- Workflow management
Timeline
Team Leader
Tractor Supply Company
08.2023 - Current
Team Member
Tractor Supply Company
03.2021 - 08.2023
Independent Contractor
Redwood Coastal Construction
01.2010 - 02.2020
No Degree - Construction Engineering
Castle Rock
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