Summary
Overview
Work History
Education
Skills
Timeline
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Michael Castanon

Temecula

Summary

Driven team leader with a proven track record of success in online sales. With a strong ability to motivate and inspire others, I have consistently achieved and surpassed sales targets while fostering a collaborative and high-performing team environment. With exceptional communication and interpersonal skills, I effectively build and maintain relationships with clients, driving customer satisfaction and repeat business.

Overview

5
5
years of professional experience

Work History

Steward

Pechanga Resort Casino
11.2024 - Current
  • Washed utensils, cookware, dishes and trays.
  • Maintained high standards of cleanliness in the kitchen,
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.

Online Seller

Mercari
02.2020 - Current
  • Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
  • Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
  • Established and maintained e-commerce website to promote and sell products.
  • Made over 10k in gross profits.

Education

No Degree -

Great Oak High School
Temecula, CA
06.2024

Skills

  • Team Collaboration
  • Social Media Management
  • Inventory Management
  • Business Operations
  • Google Spreadsheets
  • Good Communication Skills
  • Customer Service

Timeline

Steward

Pechanga Resort Casino
11.2024 - Current

Online Seller

Mercari
02.2020 - Current

No Degree -

Great Oak High School

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Michael Castanon