Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Michael Canty

Dartmouth

Summary

Dynamic Inside Sales Representative with a proven track record at Staples, excelling in customer service and relationship building. Enhanced sales revenue through tailored product recommendations and attentive service. Skilled in inventory management and employee training, fostering a cheerful and energetic environment that drives customer satisfaction and loyalty.

Overview

31
31
years of professional experience

Work History

Inside Sales Representative

Staples
02.2007 - 11.2023
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Retail Store Manager

Needs Convenience
03.1993 - 02.2007
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Hired employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.


Education

Diploma In Business Management - Business Management

Halifax School of Business
Halifax, NS

Skills

  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic

Accomplishments

    4 Time winner of the top sales recognition of Presidents club

    8 time top 5 finishing in best sales percentage to goal

Timeline

Inside Sales Representative

Staples
02.2007 - 11.2023

Retail Store Manager

Needs Convenience
03.1993 - 02.2007

Diploma In Business Management - Business Management

Halifax School of Business

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Michael Canty