Michael Calderon
Scarborough,Canada
Summary
To be able to apply my learnings and be able to help in achieving the company’s goals. To obtain a position that will enable me to use my ability to work well with people.
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
3
3
years of professional experience
Work History
Service Technician
Med Plus Medical Equipment Distribution
07.2023 - Current
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
Car Detailer
FMACK AUTO SALES
04.2022 - 07.2023
- Company Overview: SYDNEY NOVA SCOTIA
- Perform general vehicle detailing activities, including: vacuum, wash and using appropriate cleaners, applicators and cleaning equipment
- Clean engine and engine compartments with pressurized cleaning equipment and various cleaning agents to remove grease and grime
- Mix cleaning solutions, abrasive compositions, or other compounds/solutions according to formulas
- Work closely with the sales team to prepare vehicle deliveries
- SYDNEY NOVA SCOTIA
Banquet Porter/ Food Server
HOLIDAY INN HOTEL
03.2022 - 07.2023
- Company Overview: SYDNEY WATERFRONT
- Clear and clean tables, trays and chairs
- Serve food and beverages
- Provide customer service
- Assist in facilitating all guest requests promptly
- Be hospitable, friendly, welcoming, and converse with guests
- Set tables & events according to Fairmont standards or as directed by Leadership
- Complete opening and closing duties as assigned
- SYDNEY WATERFRONT
Education
Associate - Hotel And Restaurant Service
University of Southern Philippines Foundation
Cebu, PhilippinesSecondary -
University of The Visayas – Main Campus
Cebu, PhilippinesSkills
- Equipment maintenance
- Diagnostic testing
- Safety compliance
- Customer service
- Technical troubleshooting
- Installation procedures
- Time management
- Team collaboration
- Attention to detail
- Safety procedures adherence
- Troubleshooting
Character Referrence:
- Available upon request
Timeline
Service Technician
Med Plus Medical Equipment Distribution
07.2023 - Current
Car Detailer
FMACK AUTO SALES
04.2022 - 07.2023
Banquet Porter/ Food Server
HOLIDAY INN HOTEL
03.2022 - 07.2023
Associate - Hotel And Restaurant Service
University of Southern Philippines Foundation
Secondary -
University of The Visayas – Main Campus