Michael Butterfield
Sacramento
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Cashier
CVS Pharmacy
08.2022 - 01.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Clerk/Deli Clerk/Overnight Crew Member
Raleys/Bel-Air
06.2022 - 08.2022
- Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
- Reduced checkout waiting time for customers by maintaining an organized and efficient workspace.
- Assisted customers with bagging their purchases, providing swift and attentive service.
- Ensured pricing accuracy for all items by conducting daily price checks and updating the system accordingly.
- Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
- Collaborated with team members to streamline workflow and improve overall store efficiency.
- Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
- Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
- Increased sales of promotional items by effectively informing customers of ongoing deals and discounts.
- Contributed to inventory management efforts by assisting in stock counts and ensuring product availability on shelves.
- Supported loss prevention initiatives through vigilant monitoring of potential theft incidents during busy periods.
- Handled cash transactions securely, adhering to strict cash handling procedures at all times.
Crew Member
Chipotle
03.2021 - 05.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Cashier
McDonald's
08.2018 - 04.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High School Diploma -
Lake Tahoe High School
South Lake Tahoe, CA06.2018
Skills
- Product restocking
- Cash Register Operation
- ID Verification
- Drawer balancing
- Customer Assistance
- Customer Service
- POS Systems
- Payment Processing
- Cash Handling
- Returns processing
- Payment Collection
- Point-of-sale system operation
- Retail Merchandising
- Customer service excellence
- POS system operations
- Cash Management
- Purchase assistance
- Regulatory Compliance
- Liquor Law Compliance
- Refunds and exchanges
- Product Knowledge
- Loyalty Program Promotion
- Currency counting
- Liquor regulations and compliance
Timeline
Cashier
CVS Pharmacy
08.2022 - 01.2024
Clerk/Deli Clerk/Overnight Crew Member
Raleys/Bel-Air
06.2022 - 08.2022
Crew Member
Chipotle
03.2021 - 05.2022
Cashier
McDonald's
08.2018 - 04.2021
High School Diploma -
Lake Tahoe High School