Summary
Overview
Work History
Skills
Timeline
Generic

MICHAEL BURKE

Laguna Woods,CA

Summary

  • Significant experience and a record of accomplishments provide excellent qualifications in SHIPPING & RECEIVING, MAILROOM, CUSTOMER SERVICE, PROJECT MANAGEMENT and FACILITIES. A pro-active and assertive team player who welcomes a broad scope of responsibilities and the opportunity to increase sales and profits. Function well at all organization levels. Skilled negotiator, and effective in tactfully resolving problems. Communicate clearly both orally and in writing. Proven talent includes the ability to motivate and train personnel. Self-disciplined and energetic, able to think clearly and calmly in a fast-paced and competitive environment.
  • Key Strengths Include:
  • Skilled in organization and operational efficiency.
  • Specialize in developing and enhancing profitable long-term relationships.
  • Work successfully in situations demanding accurate and timely decisions.
  • Possess exemplary training skills.
  • Experienced in supervising multiple individuals.
  • History of achievement, reliability and integrity.

Overview

27
27
years of professional experience

Work History

Warehouse Operations Supervisor

Allied Components International
05.2015 - 11.2024
  • Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
  • Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
  • Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
  • Created Warehouse Standard Operating Procedures for Company ISO 9000 Certification.
  • Invoiced all sales orders in Quickbooks for Shipping daily orders.
  • Inventory Management, Physical cycle counts to keep accurate inventory and dollar amount correct.
  • Negotiated all Shipping Carriers for best savings for the company.

MAIL ROOM SUPERVISOR

The Wet Seal Inc.
01.2009 - 01.2014
  • Supervise and manage the day to day operations of corporate mailroom for 500+ corporate employees and 550+ retail locations throughout the United States and Puerto Rico. Responsible for shipping and receiving 1600+ time sensitive parcels each day, as well as companywide bi-weekly payroll mailings. Proficient with shipping software / online platforms for UPS, FedEx, USPS and third party carriers. Expertise in cost effective shipping.
  • Developed and integrated system for accurate internal billing, by department, relative to budget. Provide monthly report to all administrative / operational departments to ensure adherence to strict budgets. Integrated the function of office supply inventory management and ongoing equipment maintenance into regular daily functions. Managed in house printing projects, formerly outsourced.
  • Achievements include: Reduced shipping payroll by 28% by integrating multiple functions into position. Reduced shipping errors by over 95% in first two months by implementing shipping authorization process. Reduced local “rapid” shipping costs by 50% by effectively managing and communicating proactively among departments.

BARTENDER & LEAD SERVER

Claim Jumper Restaurants, LLC
Laguna Hills, California
01.2002 - 01.2005
  • Greeted and assisted guests with both beverage and food orders. Answered questions, provided information on any specials and ensured a superior dining experience at all times. Assisted co-workers as needed, maintained a neat and orderly work area/station and completed a variety of side work duties.
  • Participated in MIT (manager in training) program for one year.

HEAD BARTENDER

Elephant Bar Restaurants
Laguna Hills, California
01.1998 - 01.2003
  • Managed all aspects of the bar operations including: setting bartender schedules, purchased all liquor, beer, wine and bar supplies. Reported to the General Manager. Responsible for all alcohol/bar training for bartenders, servers and managers (in training).
  • Daily shifts included greeting and assisting guests, preparing a complete menu of cocktails for servers and guests in a timely and sanitary manner.

Skills

  • Windows
  • Outlook
  • Word
  • Excel
  • Internet
  • Keyboarding Speed: to 45 wpm
  • Quickbooks

Timeline

Warehouse Operations Supervisor

Allied Components International
05.2015 - 11.2024

MAIL ROOM SUPERVISOR

The Wet Seal Inc.
01.2009 - 01.2014

BARTENDER & LEAD SERVER

Claim Jumper Restaurants, LLC
01.2002 - 01.2005

HEAD BARTENDER

Elephant Bar Restaurants
01.1998 - 01.2003

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MICHAEL BURKE